zendrop.com

3.9
3.9 Based on 41 reviews

Zendrop is an e-commerce marketplace that connects reliable suppliers with online merchants and dropshipping stores. Say goodbye to dealing with difficult suppliers from AliExpress with very long shipping times and zero customer support, and hello to trus...

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Ellen Clark
Difficult Cancellation Process

I signed up for a trial service lasting 7 days. When I attempted to cancel after 3 days, I found the cancellation process to be quite challenging. They suggested pausing my plan for a month with no charges. After a few days, I decided to cancel since I lost interest. However, I was charged for both the basic and premium plans. When I reached out to them, they claimed I didn't cancel in time, despite my account being paused, and suggested delaying the cancellation without charges. I received no refund, and my account remained set to automatic charges even after I canceled. Eventually, they did complete the cancellation, but it felt like I had to confirm multiple times. Overall, it was a very frustrating experience, and I felt deceived.

1
Date of experience: Dec 23, 2025

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Business Details

  • Zendrop is an e-commerce marketplace that connects reliable suppliers with online merchants and dropshipping stores. Say goodbye to dealing with difficult suppliers from AliExpress with very long shipping times and zero customer support, and hello to trusted suppliers. The fastest shipping times in the industry, custom branding for your packages, and a phenomenal customer support based in the US.See more

  • email support@zendrop.com
  • language https://zendrop.com/

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