Review Time
I was promptly contacted by a representative who quickly addressed my concern. They processed my refund and even offered me a complimentary 1-year subscription. I appreciated the professionalism in handling my case and the speed with which my issue was resolved.
I advise against using this service for sourcing based on my experience since November 2025. I subscribed to a plan during a promotion but felt misled. The sourcing feature was ineffective, leading to multiple issues with products and pricing. I ultimately requested a refund, which was denied after a month. My advice: be cautious and don't fall for promotions. I've learned my lesson and won't use this service again.
I had a terrible experience during the trial period. I wanted to cancel my subscription but ended up in an endless loop with an AI agent that responded to emails. When I asked to cancel, I was never allowed to do so. Now, I have to dispute the charge on my credit card and may pursue legal action. They also do not send confirmation emails for orders, leaving you without a reference.
I signed up for a trial service lasting 7 days. When I attempted to cancel after 3 days, I found the cancellation process to be quite challenging. They suggested pausing my plan for a month with no charges. After a few days, I decided to cancel since I lost interest. However, I was charged for both the basic and premium plans. When I reached out to them, they claimed I didn't cancel in time, despite my account being paused, and suggested delaying the cancellation without charges. I received no refund, and my account remained set to automatic charges even after I canceled. Eventually, they did complete the cancellation, but it felt like I had to confirm multiple times. Overall, it was a very frustrating experience, and I felt deceived.
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Zendrop is an e-commerce marketplace that connects reliable suppliers with online merchants and dropshipping stores. Say goodbye to dealing with difficult suppliers from AliExpress with very long shipping times and zero customer support, and hello to trusted suppliers. The fastest shipping times in the industry, custom branding for your packages, and a phenomenal customer support based in the US.See more
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