Tl:Dr, You won't get your order. You will wait forever with false hope from them until you ultimately decide to cancel your order while they rake in 10% of what you paid for your order as a cancelation fee.There is a reason why they have a 10% fee on order cancelations. I pre-ordered 3 devices back in early april. They were both expected to be shipped out july-august but they made an announcement saying that the tarrifs is making all of their orders get delayed. Fine, I can understand that, but that information was given through social media. I reached out to their support for clarification on when my order is going to be shipped and they said that they were still waiting on information. So I waited... I never received any email or even a social media post for updates. I sent the customer support team another message (which takes a day or 2 to even get a response from) and they informed me that their previous mail carrier is no longer doing business with them and that if I wanted my orders, I would need to pay $60 for upgrades shipping. Bro what the f***? But they gave me another option! I could refuse to pay the additional shipping fee and they would kindly hold my order indefinitely (: The expected delivery date is now saying october-november and I have extremely low expectations of seeing anything shipped out this year.I highly reccomend going to ebay and paying the additonal re-sell value than ever buying from this "company".
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