zenseats.com

4.3
4.3 Based on 39 reviews

Zenseats is the premium secondary ticket marketplace that gives you access to the most in-demand events across Europe. Thanks to a carefully curated network of professional suppliers, we are able to constantly offer our customers top-tier, reliable ticket...

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Bob B.
Customer support is unresponsive...

I've attempted to reach out to customer support multiple times regarding the event I paid for, but I still have not received my tickets. My inquiries have gone unanswered, leaving me feeling very anxious. All I want is the tickets I paid for to enjoy the show I've been eagerly anticipating. Is that too much to expect from a paying customer? As of my last update, they claimed to have my tickets ready for dispatch, but that never happened, and now the customer service is unreachable. This situation is unacceptable for a paying customer. I would recommend avoiding this service entirely.

1
Date of experience: Dec 01, 2025

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Business Details

  • Zenseats is the premium secondary ticket marketplace that gives you access to the most in-demand events across Europe. Thanks to a carefully curated network of professional suppliers, we are able to constantly offer our customers top-tier, reliable tickets for the widest range of popular sports, music and entertainment events.

  • email support@zenseats.com
  • language https://zenseats.com

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