Review Time
I kept my cool while buying Boxing Day tickets, and it all turned out great. I was a bit anxious purchasing from a service with limited reviews, based in Greece, and not much online presence, but the tickets arrived as promised. The website functioned smoothly, the support team was responsive, and it was worth it! What a relief! I would definitely use this service again!
I've attempted to reach out to customer support multiple times regarding the event I paid for, but I still have not received my tickets. My inquiries have gone unanswered, leaving me feeling very anxious. All I want is the tickets I paid for to enjoy the show I've been eagerly anticipating. Is that too much to expect from a paying customer? As of my last update, they claimed to have my tickets ready for dispatch, but that never happened, and now the customer service is unreachable. This situation is unacceptable for a paying customer. I would recommend avoiding this service entirely.
I've reached out to customer support multiple times regarding the event I purchased tickets for, but I still haven't received them. My attempts to get in touch have gone unanswered. This situation makes me feel very uneasy, and all I want is the tickets I paid for to enjoy the show I've been eagerly anticipating. Is that too much to expect from a paying customer? An update on 2/12 stated they had the tickets and would send them, but that never happened, and now the 24/7 customer service is unresponsive. As a paying customer, this is unacceptable. I strongly advise against using this service.
Like many others, my father and I purchased tickets from this service to see a major band and were initially doubtful. After experiencing an incredible show, I can confidently say that this service is a legitimate seller! We were a bit anxious since our tickets had not been sent right away, but their customer service was outstanding! They reassured us about the ticket release and provided a timeline, which turned out to be accurate! So, if your tickets aren't sent immediately, just reach out via email, and they will respond. If I had to suggest improvements, it would be easier access to a contact number on their website and correcting some spelling errors in their privacy policy. Otherwise, we had a seamless experience and will definitely purchase from this service again!
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Zenseats is the premium secondary ticket marketplace that gives you access to the most in-demand events across Europe. Thanks to a carefully curated network of professional suppliers, we are able to constantly offer our customers top-tier, reliable tickets for the widest range of popular sports, music and entertainment events.
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