zerogravitytrampolines.com

4.5
4.5 Based on 20 reviews

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Average Rating

4.5

/
5

20 Reviews

5 Star
85%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
10%

All Reviews

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Review Time

BRIDGETT
Great trampoline 8ftx5ft rectangular

Ordered on a monday came on the Wednesday, really fast delivery well packaged ,great little trampoline for the grandkids . Sturdy, well built , great instructions , good company to deal with 👍

5
Date of experience: Aug 28, 2025
Andrina
Fantastic Service and Quality Product

Purchase on the Tuesday, delivered Thursday, the DX delivery guy was excellent. Three boxes, well packaged. First, the best instructions are super, the best I have ever used. Step by step, great guidance, even helpful hints and tips. All parts are numbered, including screws, bolts and extras. Built by myself in about 3 hours. Materials used are well made, every hole exact and precise. Came with everything, including, ladder and kit to fasten it down. My grandchildren love it.So, great web site, fast and professional delivery, excellent quality product with fantastic instructions.

5
Date of experience: Apr 27, 2025
I bought a trampoline from this company…

I bought a trampoline from this company a few years back and the customer service was excellent. This week I needed a replacement v ring for a new trampoline which i got from Zero Gravity and again the customer service was exceptional. Thanks

5
Date of experience: Apr 17, 2025
rob brocklebank
Very disappointing

2/3 boxes delivered quite quickly but 3rd box still hasn’t arrived a week later despite numerous attempts and days waiting in for the promised delivery.Poor service and attitude from zero gravity who refused a refund. Blocked from sharing my experience in social media.Hope others receive a better service

1
Date of experience: Apr 11, 2025
Richard Gantes
Zero Gravity have amazing customer service!

Bought a 14ft Zero Gravity through Amazon almost 6 years ago. Its been great. We've ordered parts directly from Zero Gravity as needed due to weathering, wear and tear, etc. Recently ordered some spares and 1 item was missed out on the order, but customer service was brilliant and had it shipped out within 24hrs of initial email. Can't recommend them enough!

5
Date of experience: Apr 08, 2025
I had to make a review like 3/4 years…

I had to make a review like 3/4 years after my purchase from this company, the trampoline I purchased here 3/4 years ago is amazing great structure amazing at withstanding the elements was easy tutorials on building ect, this is still going strong after 3 winters and a few storms and can easily order spares if needed to as well, highly recommended to anyone thinking of buying a trampoline this summer

5
Date of experience: Mar 30, 2025
Anuradha Dissanayake
Great product after over a year now it…

Great product after over a year now it looks great and all parts including netting around is holding up well. I can also recommend this guys for there great customer service. In our case wife had ordered a 12 foot that was too big for our garden we had to get it swop to a 8 feet one. They were very supportive and they did refund the difference as promised with in 2-3 days.

5
Date of experience: Jul 31, 2024
Kirsty White
Outstanding

From looking to order and help to ordering and the speed it arrived seemed quicker than building it. Incredible customer service team they are a credit to your company

5
Date of experience: May 13, 2024
Gavin S
Brilliant customer service

I ordered a replacement frame pad for our trusty ZeroGravity trampoline after the old one had been torn apart by crazy winds.The part which quickly arrive was the wrong size, despite being labelled correctly on the box it came in.Customer services were brilliant and organised a replacement part which came almost immediately.Thanks ZG.

5
Date of experience: Jun 01, 2023
Michelle Tranter
Ordered the magic carpet swing Fri at…

Ordered the magic carpet swing Fri at 12.10pm and arrived next day at 1.20pm. Excellent delivery service and was easy to put up. It’s a fantastic swing the children love it. Good solid piece of equipment. Would highly recommend!

5
Date of experience: Apr 15, 2023

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