Review Time
Purchase on the Tuesday, delivered Thursday, the DX delivery guy was excellent. Three boxes, well packaged. First, the best instructions are super, the best I have ever used. Step by step, great guidance, even helpful hints and tips. All parts are numbered, including screws, bolts and extras. Built by myself in about 3 hours. Materials used are well made, every hole exact and precise. Came with everything, including, ladder and kit to fasten it down. My grandchildren love it.So, great web site, fast and professional delivery, excellent quality product with fantastic instructions.
I bought a trampoline from this company a few years back and the customer service was excellent. This week I needed a replacement v ring for a new trampoline which i got from Zero Gravity and again the customer service was exceptional. Thanks
2/3 boxes delivered quite quickly but 3rd box still hasn’t arrived a week later despite numerous attempts and days waiting in for the promised delivery.Poor service and attitude from zero gravity who refused a refund. Blocked from sharing my experience in social media.Hope others receive a better service
Bought a 14ft Zero Gravity through Amazon almost 6 years ago. Its been great. We've ordered parts directly from Zero Gravity as needed due to weathering, wear and tear, etc. Recently ordered some spares and 1 item was missed out on the order, but customer service was brilliant and had it shipped out within 24hrs of initial email. Can't recommend them enough!
I had to make a review like 3/4 years after my purchase from this company, the trampoline I purchased here 3/4 years ago is amazing great structure amazing at withstanding the elements was easy tutorials on building ect, this is still going strong after 3 winters and a few storms and can easily order spares if needed to as well, highly recommended to anyone thinking of buying a trampoline this summer
Great product after over a year now it looks great and all parts including netting around is holding up well. I can also recommend this guys for there great customer service. In our case wife had ordered a 12 foot that was too big for our garden we had to get it swop to a 8 feet one. They were very supportive and they did refund the difference as promised with in 2-3 days.
I ordered a replacement frame pad for our trusty ZeroGravity trampoline after the old one had been torn apart by crazy winds.The part which quickly arrive was the wrong size, despite being labelled correctly on the box it came in.Customer services were brilliant and organised a replacement part which came almost immediately.Thanks ZG.
Ordered the magic carpet swing Fri at 12.10pm and arrived next day at 1.20pm. Excellent delivery service and was easy to put up. It’s a fantastic swing the children love it. Good solid piece of equipment. Would highly recommend!
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