Don Wilson

Fantastic blind box seller!

Fantastic blind box seller! The hosts and customer service are exceptional, offering very fair pricing and a great gifting policy. They provide the best offerings and don’t require you to place an ord...

Louella Baker

Exceptional support and genuine products.

Outstanding support and authentic items. Delivery to Canada is incredibly quick. I've made several purchases and every experience has been fantastic.

Matthias Brooks

A truly warm and inviting atmosphere!

The service is incredibly warm and inviting! My experiences have consistently been fantastic. The hosts are friendly, helpful, and knowledgeable; plus, the support team is attentive and responsive. Th...

Natalie Walker

Always a Great Experience with Every Order

I've had such enjoyable experiences with the live sessions. I've placed several orders and each time, my items arrived carefully packaged. Whenever something I wanted was out of stock, they took the t...

Algernon Long

Extensive variety of blind boxes! Fantastic hosts enhance the shopping experience

Extensive variety of blind boxes! The hosts during the live streams make shopping enjoyable, turning the wait for your order into a delightful experience. The packaging is consistently excellent! My i...

KP

An Incredible Blind Box Experience!

This is truly one of the best blind box experiences out there. Unboxings are so enjoyable and thrilling, plus there's the option for offline ordering. The hosts are fantastic, and the community atmosp...

Debra Delaney

DO NOT BUY - IS A SCAM DO NOT BUY - IS A SCAM DO NOT BUY - IS A SCAM product never arrived. emails n

DO NOT BUY - IS A SCAM DO NOT BUY - IS A SCAM DO NOT BUY - IS A SCAM product never arrived. emails not responded to for months then suddenly they reply 4 months later to say it was sent.

Lorinda Voigt

I purchased 2 magnet chess games for presents. One however, the bag was damaged. The company did not

I purchased 2 magnet chess games for presents. One however, the bag was damaged. The company did not accept that it was faulty and would not replace even after I said I'd return the faulty one. Do not...

Chris Dobson

Appalling customer service. Tried to cancel ahead of very late shipping to be told it was too late e

Appalling customer service. Tried to cancel ahead of very late shipping to be told it was too late even though the website said it could be cancelled if it hadn't shipped (which it had not) . Received...

Crystal C.

Order placed on November 18th still not received.

I placed my order on November 18th and have yet to receive it. I reached out in December, and they informed me it was on the way. However, after contacting them twice in recent weeks, I have received...

Winnie Scott

Order placed on December 11, still not received by January 17.

I placed my order on December 11, and as of January 17, it still hasn't arrived. I've filed a dispute with my credit card provider. I strongly advise against ordering!

Jan Scott

Disappointing experience with order fulfillment

Sadly, I did not receive my order. I attempted to reach out to the service twice, but I did not receive any response. I plan to request a refund, but I fear I may have lost my money. This situation is...

Syd

Lack of Communication and Service

No response to any online inquiries. I received only a generic reply to my emails stating they would get back to me, but that never happened. I paid for express delivery and waited until after the hol...

MR

Effortless Resolution for My Lost Package

My package went missing during the holiday season, but it was quickly resolved with just one email. The representative worked effectively to send out a replacement. Outstanding customer service!

Becki C.

Complaint Process Ignored, Poor Communication

I submitted this through the complaints process, and it was completely overlooked. The response I received simply stated, ‘your refund has been processed’, without any apology. "Dear complaints team,...

Silverlinn

Last-Minute Address Change Handled Perfectly

I needed to modify my delivery address unexpectedly, and the customer service was outstanding. They successfully canceled the delivery en route and arranged for a new order to be sent to the revised a...

MllLilou

Helpful assistance with a friendly approach.

The representative was very helpful and addressed my issue directly. Their writing style was quite friendly. However, the email chat function was a bit challenging, as I wasn't notified about the resp...

Madge P.

Frustrating Experience with Refund Process

I reached out again today to inquire about the status of my refund, as I still hadn't received the promised confirmation email. Unsurprisingly, there had been no actual processing of the refund. Once...

Alastair Watts

'Fashionista' deal gift for 11 year grandaughter - playing it with a friends last time we spoke. Del

'Fashionista' deal gift for 11 year grandaughter - playing it with a friends last time we spoke. Delivery a tad slow and I thought the packaging could be improved but in perfect condition nevertheless...

Dr Judy Faulkner

Quick delivery of interesting 'toys'…

Quick delivery of interesting 'toys' for kids

Mr Trevor Oliver

Quick and efficient

Quick and efficient. Thankyou. Product just what was wanted for my grandson.

Lesley Phillips

Quick and efficient.

Order came quickly and was exactly as expected.

Vivien

Arrived on time

Arrived on time. Well packaged, and the recipient was delighted with her gift.

Claire Cobham

Quality toys delivered in a timely…

Quality toys delivered in a timely manner.

Michele Cooper

Delivery Not as Promised

Despite the promise of delivery by Christmas, expected on 22/12/25, the item has not arrived, and there is no tracking information from the delivery service. I received a refund, but it was less the d...

Rudy Fisher

Great!

Really pleased with how quickly the order arrived, and was well packaged too. Good quality items that the kids will love. Would buy from this store again!

jojobazz13

very good experience

This was my first order to this company. The gift I had ordered for a new baby arrived two days after my order. It is good quality and was packaged in a pretty box. I won't hesitate to recommend Pl...

Roberta Fisher

Easy to order and arrived promptly.

Easy to order. Discount made it even better. And our Lotte Steiff bear arrived very promptly and we love her.

Mort C.

Wooden toy

I am delighted with wooden Noah’s ark. A very competitive price and was delivered within a few days of order

Monica Velez

Extremely helpful service

TT40

Completely untrustworthy service.

This service is utterly unreliable. It didn't provide a necessary license key or whatever is needed for access. The support team is completely unhelpful, leaving me unable to enjoy the game due to the...

LB6

Terrible experience. Sets up the game but crashes immediately

Terrible experience. Lets you set up the game but crashes as soon as a player tries to take a turn. This is on a one-year-old tablet and a current phone. How can this be so poor? Kids are in tears. Th...

Daphne Morgan

Delivery was prompt and support was excellent.

The delivery was made the following day as promised. I needed to reach out to the support team, and they responded almost instantly to my email. The interaction was very pleasant, and they resolved my...

WB

A Fabulous Gaming Experience

Building on what others have said, I completely concur—this game is truly outstanding. It masterfully blends classic quiz enjoyment with contemporary features. The questions are incredibly well-crafte...

EncestralZ62

Thoroughly enjoyable family game.

I bought this for family play over Christmas - it went down a storm! Hours of fun for all of us, very competitive and turbo mode stopped the know-it-alls from racing away too fast! 🤣 We range in age...

Lord_Logn

Great family quiz game

Great family quiz game , love the questions are up to date and the age relevant for each player so we can all play together xx

Ronnie F.

Fantastic Experience – Strongly Recommend!

Fantastic Experience – Strongly Recommend! I collaborated with a service to create my card game LBR (Let’s Be Real) and they were outstanding throughout the entire process. Their team was always quick...

Gail Morgan

Personal attention and professional advice that saves time and money

Working with Hersh and HeroTime team is great! Hersh knows his clients on a first-name basis and always gives special personal attention and professional advice that saves time and money. It is reass...

gugus300

The Best in The Industry!

Working with Hero Time was one of the best decisions I could have made. They are: -Incredibly Professional-Extremely Knowledgeable-Very Kind-Easy to Work With-Super CommunicativeMy games arrived undam...

MK

Partner you can trust

In early 2023, Aethermon Studios reached out to Hero Time to learn more about the manufacturing process of tabletop games. We organized a video call with Hersh and were impressed by the depth of his k...

Ed Morris

Herotime Helpful and Personable

What made working with Hersh at Herotime such a positive process was he was personable. When someone is doing the best they can to help a new start up game producer it makes the hurdles not seem so hi...

Myra Fisher

Extremely communicative, adaptable, great prices

I reached out to many companies to manufacture my game, Super Battle Pets. I had a complicated scenario, and it was tough to communicate with most manufacturers, whose responses were usually short and...

Michael Boyd

So when placing a order I was asked for billing address and shipping address so I gave the 2 address

So when placing a order I was asked for billing address and shipping address so I gave the 2 addresses thinking ok great this is perfect. Well far from being perfect because mattel creations is now sh...

Polly Ashley

Toy Story dolls,,,,They need to put a string ,,,,on those hats.....attached stay on correctly,,,, an

Toy Story dolls,,,,They need to put a string ,,,,on those hats.....attached stay on correctly,,,, and to last longer,,, because they don't stay on the head they poked a hole in it ....and they may th...

Tony Miller

Bought Wicked Emerald City playset for my daughter from Amazon. It was missing the ticket counter, w

Bought Wicked Emerald City playset for my daughter from Amazon. It was missing the ticket counter, which is a small countertop piece attached to a larger part of the set. I start the return process...

Jaynie

Frustrating Experience with Subscription

I had a subscription, but for the past month, I couldn't place any orders. I tried repeatedly to reach out for help, and after countless explanations of the issue, all I received was an apology. My su...

Roberta

I am reviewing Mattel.com

I am reviewing Mattel.com. Put in an order on 4/2/18, which was wrought with troubles with my gift cards as their website kept malfunctioning and later wrote an email to which they said I would have...

June

never Received order

I purchased the highly anticipated dia de Los muertos Barbie over the phone and my order was declined a day later. When I called Mattel to see why my order was declined, I found out the lady who place...

Leona Ross

Extremely disappointing customer service.

Extremely disappointing customer service. I need to cancel an order as it won't arrive in time for the holiday, and I can find the items I need elsewhere to avoid disappointing my child. The order has...

Laurel Cook

Terrible customer service for the…

Terrible customer service for the prices. Just apathetic staff who don't even like kids. I will never return, and I can't see how they will stay in business.

Gwen Howard

Terrible customer service

Terrible customer service. My order was missing items and I have been waiting over a week now for those items and they haven’t even shipped. When I have contacted them twice and they just keep telling...

Shania Kelly

#1 WORST COSTUMER SERVICE EVER

I was trying to walk in to Build A Bear and the lady that worked there shoved me out of the door and quickly closed the doors. My sister began knocking to get clarification on why she had just shoved...

Jolyon Powell

Starting to dislike build a bear

Everytime I go into build a bear the customers seem not that friendly or nice towards the adult customers who come in to make plushies I went in about a week after christmas and the staff seemed like...

Rudy Cook

Missing scent disc?

I ordered my niece a cat for her birthday, everything seemed fine until the charges went away from my account. I was confused and thought they had cancelled the order. Two days later the money came ou...

Elena G

Love these angry stuffed animals!!

These grumpy plushies are hilarious. They put a smile on my face every time I see them.

Amr A

Very relatable

Been following their IG account for a while now.

Daniel Joseph

Excellent

I purchased one of these for my daughter and she loved it. Indeed this is the grumpiest and surely the cutest.

Robert Richardson

These toys are so funny and cute

These toys are so funny and cute! I am a collector of different stuffed animals and this grumpy octopus is my most favorite ever.

Nicolas Troya

Fantastic

Honestly, great product and great service (love the grumpyness). The octopus is great quality and looks perfect! My package got lost during the delivery, i got in contact with them (and they replied t...

Ashley Devonport

Execllent customer service

Execllent customer service, and everybody loves grumpy octopus

Renae Mason

Amy & Tamika are fantastic, very helpful & helped me find what I was looking for. Excellent customer

Amy & Tamika are fantastic, very helpful & helped me find what I was looking for. Excellent customer service with a huge variety of toys to choose from

dmg62gde

Just preordered my second item from Toy…

Just preordered my second item from Toy Mate. Where other shops delayed the same item and been generally unhelpful. Toy Mate was been right on time. Hope that continues. If so I'll always get my stuff...

Darvin Rogers

Website really buggy and took me ages…

Website really buggy and took me ages to order. 2 days after ordering they emailed saying the item was out of stock and cancelling that item. They continued to send the small ancillary item I ordered...

Harry Coleman

I was finding place to review and…

I was finding place to review and surprised to find a large amount of bad ones on other sites. Everything was find enough for me, I am satisfy.

Mackenzie Matterson

Toymate Erina

Went into the Erina Store for 3 weeks to look at a ride on for my grandson. Long story short went to buy it price scanned wrong, sales assistant Therese was amazing so apologetic and genuinely a lovel...

Kate

Poor customer service and item not delivered

Failed to say an item was out of stock, didn't respond to enquiry as to where the item was in a timely fashion -meaning that a Christmas present was not delivered. Refused to refund or even partially...

Cecilia Cooper

Incomplete order and unresponsive customer service

I received an incomplete order and the customer service did not resolve the issue; ultimately, they ignored me and left my matter unresolved, failing to provide what I paid for. I ordered several cust...

JF63

Stay away from this service.

Stay away from this service. Orders seem to be going missing. I'm still waiting for an order from November that never shipped. This was a limited item that no other customers have received. It appears...

Kendrick Reed

Stay away at all costs.

Stay away at all costs. Staff are taking orders. I'm still waiting for an order from November that never shipped. This was a limited item that no other customers have received. All have been taken by...

Chelsea

Extremely disappointing experience.

Extremely disappointing experience. On December 2nd, I placed an order that included a standard figure and a custom one. The standard figure arrived after a week, but the custom item (which costs sign...

Hayden Wright

Extremely disappointed with the order

I am really upset as I ordered a DIY item for my son's birthday, but received the wrong one. I've emailed multiple times with no response, just vague promises of getting back to me. This was supposed...

Jolie C.

Regret not checking the reviews before purchasing.

I regret not looking at the reviews before placing my order. I did receive my item, but it arrived in a different themed box than I selected. Additionally, I paid extra for a protective case, but it c...

FL78

Exceptional Customer Care Made a Difference

I usually wouldn’t give 5 stars for receiving a defective product, but their customer service was outstanding. They helped us troubleshoot the issue and went the extra mile to resolve it. My daughter...

Beverly Fisher

Really good customer service

Really good customer service:fast and reliable to sort any kind of query.Replacement was sent paid and sent super fast!!Again, thank you so much for your help!

Selena Baker

I have a special little boy who is…

I have a special little boy who is infatuated with the Mr. Beast alpha lab swarms. I reached out to the Moose toys team in hopes they could help us achieve completing our set by sending me the final t...

Pepper C.

Very helpful and friendly

Hi, yes, my son and I are new to the Goo Jit Zu action figures, and these toys are great, especially for little ones. We had 2 of our Goo Jit Zu start leaking water, and they were quick to respond and...

Danielle Powell

Fast delivery

I ordered some spare parts for the Bluey scavenger hunt game,as my daughter lost some of hers. I only ordered them last week and they arrived this morning. I was expecting them to take at least 2 week...

nicothebest0426

Great customer service

We bought a cookeez makery toy for my daughters birthday off Amazon. When she opened it we discovered the plush toy didn't work. I emailed moose toys directly and they came back to me straight away an...

Monica Atwood

We bought the 10 foot above ground pool. Pump did not last but maybe two months, and I was diligent

We bought the 10 foot above ground pool. Pump did not last but maybe two months, and I was diligent about maintenance. Bought an after market pump and did well through the summer. When we went to ref...

Kael Harvey

I had a very different experience than the others im seeing. I contacted them through their website

I had a very different experience than the others im seeing. I contacted them through their website about an issue i had with my airbed and the next day I got a response in which they asked for a litt...

Melba Rosario

The company was great to work with. When I contacted them regarding the product they responded promp

The company was great to work with. When I contacted them regarding the product they responded promptly and replaced it quickly. My dissatisfaction is with the product itself. The original purchase br...

Kelly Cooke

I received my first Intex 4 person hot tub to find that the motor housing was cracked. Intex immedi

I received my first Intex 4 person hot tub to find that the motor housing was cracked. Intex immediately replaced the motor and housing. Months later, I developed a leak in the tub and Intex replace...

Lisa Brett

Very Easy to get a new product because I had a warranty. Phone personal were courteous & patien.

Very Easy to get a new product because I had a warranty. Phone personal were courteous & patien. Website could have a longer (use) time as it kept timing out. I managed to get all info onto...

James Caskey

The warranty on my pump was incredible. I contacted the company to order a new pump because the pump

The warranty on my pump was incredible. I contacted the company to order a new pump because the pump I had started leaking at the main seal. The company representative looked my account up and noticed...

Stephen Bell

Preordered a product to collect from store, said item missed the estimated time so contacted custome

Preordered a product to collect from store, said item missed the estimated time so contacted customer support to resolve it. Ai told me of incorrect delivery date as warehouse showed stock, humans th...

Giselle Hughes

Exceptional Assistance at the Store

Our grandson misplaced a part of the bracket from the scooter we gifted him for his birthday in August. We visited a local store to check if we could order a replacement part online. A sales assistant...

xxxx

Do not buy online from Smyths as they use DHL as a courier company who are one of the worst ever and

Do not buy online from Smyths as they use DHL as a courier company who are one of the worst ever and have absolutely shocking reviews. Some absolute idiot of a driver has delivered a meta quest vr hea...

Karyne Long

Frustrating lack of customer support

In today's market, one would expect a large company to offer options to amend an order address or at least allow for cancellations. This appears to be a money-driven tactic; once they have your paymen...

Taha Imtiaz Kalwar

Absolutely disgusting service at Smyths Toys Glasgow Fort.

I was in line waiting patiently, and when the people in front of me had loads of stuff, I moved to another register to save time. The staff started staring at me like I’d done something wrong — honest...

Ril

Pre Order Con

Pre Order Con, queued for hours only to find first 10 got items, Smyth’s Toy Shop staff confirm they were out of stock, making fools of the public, how many more times will they do this before Christm...

Zeons Mess

Nerdzoic is the best!

Very fast shipping, great package protection!

John

Fast and shipped the figure that I…

Fast and shipped the figure that I ordered.

Alex Okin

Fantastic service and pricing thanks

Alvarado Jones

communication

You were honest about being out of the eclipse figure. Great and timely communication. Fast service. Hope to do business in the near future.

Tharaka Ajithkumar

Good prices compared to other sites

Good prices compared to other sites, when considered and added shipping and handling times its definitely cheaper. Didn't had any issues. so far all my packages came well packed, no damage to merchand...

Wyatt Adwell

Great packaging and fast ship time

Katie Shields

This is the best class for your babies or toddlers. Sophie is incredible she puts so much time and e

This is the best class for your babies or toddlers. Sophie is incredible she puts so much time and effort into her classes. She knows every parent and child’s name which is amazing I honestly have no...

Damian Taylor

Fantastic class/ business

We have only done 3 sessions so far but absolutely love it. The best baby class we have been to by far! So inclusive and welcoming! Only downside is the songs stick in your head until the next week!

Nehemiah Barnes

Fab experience for little ones and families…

I cannot recommend Sophie’s classes enough! We went for two years with our second little one, and it was a highlight in our week. Sophie makes class fun and engaging, and is always throwing in little...

Bokorat

Amazing

I cannot recommend Heartbeep's classes enough. From day 1 we felt very welcomed by Sophie. She's fantastic and always has a beautiful smile on!😊 Sophie made us feel comfortable as it was our first ti...

Elizabeth Adams

My daughter and I love Hartbeeps

My daughter and I love coming to Sophie’s HartBeeps classes. Sophie is very good at what she does and interacts with both parents and babies amazingly, remembering everyone’s names too which is very i...

Cole Sanders

I had an amazing time at Sophie’s class…

I had an amazing time at Sophie’s class today! As a dad who doesn’t usually attend these kinds of activities, I was a bit unsure at first, but Sophie immediately made me feel welcome. She introduced m...

Vivek Aggarwal

The gun is so powerful and accurate and even has a satisfying small kickback when you fire it. It is

The gun is so powerful and accurate and even has a satisfying small kickback when you fire it. It is by far the best water gun I ever got and I love the electronic refill function it has too.

Mark Daniel Latham

The expensive top of the line Spyra 3 stopped working after a few short sessions. One of the two LX

The expensive top of the line Spyra 3 stopped working after a few short sessions. One of the two LX Spyra water guns stopped working after a few attempts of use. I have emailed them twice in the past...

Gertie Kelly

Great customer service

I have three of the spyra water guns. They have worked great except one that I needed a replacement. They sent me a replacement when I had issues. Overall happy with them.

Caleb Freire

They were fast with a response and very…

They were fast with a response and very hopeful and knowledgable

Mr Howard

Great fun toy that my son and I love

Great fun toy that my son and I love playing with. Customer service excellent and resolving issue

Marcus Stegemann

Everything Was great

Everything Was great, no Problems, happy to come again

Jordan Hass

One big wholesome nerdy family.

Just a very fast, friendly, group that feels like a classic family owned toy shop.Every step of the way, they made sure my package was sent, tracking data and even wanted to make sure it arrived. Like...

JMG

Wonder Woman 1/6 Figure

My item, Wonder Woman 1/6 statue, arrived as advertised. Saved over $40USD from the same item on other websites. FREE shipping! Well packaged & arrived quickly. Very happy! Will buy again from Poggers...

Majunior

Check them out!!

Really awesome store with lots of cool items. I was struggling to find the Grandista Sanji and they had it!! Really great prices and shipping was fast as well. Highly recommend checking them out :)

Rebecca Allen

Order went smoothly and I got the item…

Order went smoothly and I got the item in a really fast I will definitely order again from poggers

Erin

The only site with what I needed

I was hunting for a Muichiro Figuart. No one had him, or if they did it was crazy expensive. I stumbled upon Poggers in my search. They had my toy for a good price and were a family owned business. I...

Grant Reinauer

Fast and easy!

Had the WOW mug I wanted for cheap and it came super fast! Packaging was good and I got a "poggers" sticker with my order, lol.

Dennis Long

No response from the company since early December.

I placed an order in early December and have received no communication from the company. I will be reporting this to the BBB and other organizations. This has been a terrible experience, and I will ne...

Alistair H.

Terrible experience with the service.

Completely unacceptable service. I placed my order on December 2nd, it was marked as “shipped” on the 17th, and I still haven’t received anything. I have sent several emails asking for a refund, but I...

Patsy Parker

Placed an order for Christmas but received no updates.

I ordered a set for Christmas on December 9th and have received no updates through the portal, only an automated response indicating the order is unfulfilled. I had hoped to at least inform my son tha...

Lincoln

Frustrating Delay on Order

I placed an order on December 16, and it was confirmed with an order number. I felt positive about it until now. I've been trying to get an update on the status, but I haven't had any luck. It was sup...

Collin Taylor

Two weeks without any updates on my order!

It’s been two weeks and my order is still not assembled, and no one is reaching out to explain! AVOID THIS SITE! All I receive are vague responses from an automated system! I'm extremely frustrated! I...

EM

Disappointing Experience with My Order

I was initially captivated by some of their smaller builds, particularly those that come in a container with a clear display panel. I liked them enough to place a large order, totaling 9 vehicles, wit...

Anastasia Dovgan

¿Cómo es posible que me cobren un extra…

¿Cómo es posible que me cobren un extra en el pedido online por el envoltorio de regalo + un nota dedicatoria y que sea tan cutre? ¿Dónde está el envoltorio¿ y la dedicatoria parece escrita por una ni...

Rocio Molina

Buena experiencia

Buena experiencia. Correos no me envió el aviso de llegada y no sabía que estaba el pedido ya listo para recoger, les escribí a ellos y me contestaron rápidamente.

Verónica García

Buenos productos

Buenos productos, el trato es inmejorable. Yo en concreto he tratado con Beatriz y es un encanto. Cuando tengo que hacer un regalo original ya se donde repetir.

Michael Clarke

Plazos mas largos de lo que dicen

Hice un pedido que debía llegar para el 29 de Diciembre y acabo llegandome el 12 de Enero. Se me fastidio el amigo invisible. Resulta que desde la frikeria me dijeron que maximo en 3 dias entregaban e...

Alicia L?pez L?pez

De momento me parecen extraordinarios.

De momento me parecen extraordinarios.Trato super cercano,me atendieron vía WhatsApp al minuto,y eso que era sábado.Seguimos la conversación el domingo y pudieron arreglar para que el envío me llegará...

Patricia Suárez Alonso

Rapidez y calidad

Hice un pedido y al día siguiente ya lo tenía en mis manos sin pagar en envío express ni nada, el envío era estandar. Desde luego la gestión y el envío impecables. Además tiene muy buenos precios.

Natalie Petrou

Our twin boys attended when they were 3.5yrs old doing half day sports camp. They absolutely love wh

Our twin boys attended when they were 3.5yrs old doing half day sports camp. They absolutely love what they call “big nursery”. The team are really friendly and always take the time to make our boys f...

Macy Price

Great holiday club

My two boys attend Campz on all school holidays and have a great time. I’m really happy how all the coaches are with my boys. Friendly and good with the kids. Also that new activities are added to mak...

Luna Bernard

Perfect campz!

Clarice Morris

Good experience

My son attended the camp for both weeks and was happy with the activities and seeing familiar faces - friends and staff. We are definitely attending again.

Lottie Scott

Brilliant camp for kids

Brilliant camp for kids, our son is always excited to go and comes home buzzing to go again the next day.So many activities and he’s made some great friends. Big thanks to all the team for making it a...

k0zy200464

Awesome

My daughter loves it and looks forward to it with glee. Comes back tired, but happy and rearing to go again the next day

Griffin Hughes

Preorder Concerns

I placed a preorder back in June 2025 for an October 2025 release. I initially received a notice about a delivery delay, stating I should wait for the second distribution wave, but no specific date wa...

Karin Baker

Great Customer Interaction

Great team to deal with and a wide variety of figures available.

Raymond Kelly

Order Not Received

I preordered in September for an October release. After multiple attempts to contact them, they ignored me. It's now March, and I still haven't received my order.

Charl

Fast Delivery and Communication

The delivery was very fast, and the communication was prompt.

Allan Walker

Good Initial Experience

My first experience was positive; I received my product without issues and in perfect condition. I would recommend this service for fans in the region.

KM20

Preorder Frustration

I preordered a collector booster box two months in advance, only to be told on the release day to wait another week for it. A week later, still nothing, and they offered a refund. By that time, the pr...

Nicole Smith

I ordered an electric car for my son on Boxing Day and was told it would arrive the beginning of Jan

I ordered an electric car for my son on Boxing Day and was told it would arrive the beginning of January. It is now February and I still have not received my item. Impossible to get ahold of anyone an...

JB

I'm not happy

I placed an order January 6 and was supposed to ship January 10 and arrive no later than January 15. February now I have been trying to contact them by phone and email since January 15. No response....

Jerri Scott

Terrible customer service

Terrible customer service. Waiting on a dirtbike since the end of October, countless excuses, still no package and it’s February. No response to phone, email or chat. I’m currently escalating this tho...

Jason Reed

Very bad experience. I lost my money.

I bought a car a month ago. I never received it. No news since, impossible to reach anyone

Gladys Fisher

Ordered a spooner bord

Ordered a spooner bordNever sentCalled and emailedNo responseBasically stole my moneyNon existent customer serviceBUYER BEWARE - FRAUD

Christina Kelly

Scam site

Scam site. I ordered my product and coming closer to a year later, still no refund or product. Called, emailed, messaged on social media. Nothing. Do not give them your money.

Sabrina

Arrived within the time given

Arrived within the time given. Product matches item of purchase with no damage

David E Holcomb Jr

Sent me a Super 7 Slayer figure on a…

Sent me a Super 7 Slayer figure on a beat up card and beat up bubble. No Good, will be sending it back and getting a refund for that one.

KIRK DOWNER

I paid double what the figure was worth…

I paid double what the figure was worth but that was my fault for not paying attention. Still your prices might be a bit high...

Charlie

Easy ordering and quick delivery

Easy ordering and quick delivery. I’ve been ordering from ToyWiz for quite a while now and never had any issues. Solid service.

Joseph Bonczyk

Two Good Products for Collection.

When I was searching through Disney products, in this case only for “Fantasia” and saw there was only one Hot Wheels die cast car that was available, I had to get it because I wouldn’t have found it e...

Correy Morrow

Had a very cool collection to buy from

Had a very cool collection to buy from, very easy to look through

Debbie Roberts

Your website was clear as far as what kit to go with based on age. Setting up the monthly gift was e

Your website was clear as far as what kit to go with based on age. Setting up the monthly gift was easy and straightforward. I appreciated that you were clear stating the steps to cancel the subscript...

Catherine Piramide

We are stationed overseas and are very relieved to see that crunch labs delivers to APO and FPO addr

We are stationed overseas and are very relieved to see that crunch labs delivers to APO and FPO addresses! This means our mini engineer can keep building where ever we live!

Gideon C.

Disappointing customer support experience.

The customer support has been lacking. After ordering the Build Boxes for several years, we decided to upgrade to the Hack Pack this year. Unfortunately, the first Hack Pack doesn't work, and the inst...

Ethan Bell

Difficulties with Cancelling Subscription

Cancelling a recurring subscription is extremely challenging. They fail to provide reminders, and once your card is charged—even before receiving the initial box—they deny any request for a full refun...

Kristin Polzien

My 10 year old son loves these…

My 10 year old son loves these projects. If there is ever a problem, it is resolved quickly.

Mary MacDonald Cellers

Great customer service

We ordered the monthly crunch lab kits for our 2 kids and we wound up getting skipped for April and then the wrong kits arrived in May. I contacted customer service and they kindly sent the correct Cr...