I wish to express my deep dissatisfaction with the service provided by the company. The engineer showed up at the wrong address and did not confirm the location. The lack of communication is unacceptable, and I was left waiting. After reaching out, I was told to contact another service, who then sent me back to the company. This absurd process needs to be addressed. I request a thorough investigation and a swift resolution, including scheduling a new engineer appointment as soon as possible.
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