I sold books to a company after agreeing to an initial offer of £5.49. Once they received the books, they reassessed them without my consent and lowered the payment to £2.29. I wasn't given the choice to accept or reject this new amount before it was finalized. Additionally, they kept books they deemed to have 'zero value' without my permission and did not ask if I wanted them returned. There was no consultation at any point; the decisions were made unilaterally. This experience felt unjust and lacked transparency. If a service alters its offer after receiving items, customers should be clearly asked for approval and given the option to retrieve their items.
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World of Books - Sell Your Books (formerly known as "Ziffit") is a really easy way to trade in your old Books, Games, DVDs and CDs. We have made it really quick and easy for you to get cash for your stuff and it is completely free