I’m extremely disappointed with my recent experience. I sent in 22 books for trade, having carefully checked them against the company’s stated quality guidelines beforehand. Out of those 22 books, only 6 were approved.
What’s most frustrating is that 3 of the rejected books were literally brand new. They were recently received as gifts, read once, and were in excellent condition. These were also among the higher-value titles in my trade. I simply do not accept the explanation that the “pages were not clean,” as they were in near-perfect condition when sent.
After this happened, I looked at other reviews and noticed a pattern — particularly where higher-value books are rejected for allegedly not meeting quality standards. I also saw multiple customers mention receiving very similar responses from customer service (specifically from Phoebe), stating that items “do not meet our quality standards,” without providing any meaningful clarification.
If I had known that more than half of my books would be rejected — especially those in excellent condition — I would have donated them to a charity shop or given them to friends and family instead of risking them being recycled.
Based on this experience, I would not recommend using this company
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World of Books - Sell Your Books (formerly known as "Ziffit") is a really easy way to trade in your old Books, Games, DVDs and CDs. We have made it really quick and easy for you to get cash for your stuff and it is completely free
