Actual rental wasn't too bad.However, when we received $400 short refund on our security deposit, queried via customer service email. It took 5 emails until they actually replied.Just be careful re the tolls - the wording is unclear. It says $25 fee "each time zigzag received my toll charge." So our understanding was that it is $25 per day or per rental. Not for each and every toll (that would be ridiculous it seemed).Toll fees came to $40. Penalty (admin) came to $375We wrote back to explain that it was not clear from the wording, but customer service to date (2 months later) has not bothered replying.We thought we were saving money by not going to the mainstream rentals, but this rental of 10 days actually landed up costing us more.BE CAREFUL WHEN SIGNING THE TOLLS WAIVER!
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