ziipbeauty.com

4.4
4.4 Based on 341 reviews

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Mariana Diaz
Four Failures in Six Months

1-Star Review: ZIIP Halo – Chronic Defects & No Resolution (Avoid!)I purchased the ZIIP Halo with high hopes, but it has been nothing but frustration. This device has failed me four times in six months (January, June, and twice in July), with the same recurring defect: - During treatments (e.g., "Founder Favorite"), the "ziip" sound distorts and elongates at 1:16. - By 3:22, the device shuts off and reboots on its own—EVERY SIGLE TIME! I’ve contacted customer support SEVERAL TIMES already. Each time, they offer me a new device with EXACTLY THE SAME ISSUE. After the fourth malfunction, I'm demanding a refund.**Why I DO NOT recommend this product:** 🔴 **Unreliable hardware/software** – Clearly a design flaw. 🔴 **Poor customer service** – No permanent solution or accountability. 🔴 **Wasted time and money** – $350+ for a device that barely works. Save yourself the hassle. Until ZIIP addresses these issues publicly, look elsewhere. I regret this purchase and will be disputing the charge with my bank if they don't return my money.

1
Date of experience: Aug 12, 2025

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