Review Time
Absolutely love the device and the results from use of Ziip. I was somewhat "addicted'. But after 11 months the device stopped working properly, customer service replaced the device. The replacement has not worked consistently or properly since November. Even after repeated requests for return/refund, I have been told repeatedly that I must send photos/videos of the issues. That is not something I have bee able to do. So, I have an expensive, non working device and a LOT of frustration and at this point, anger.
Not noticing too much difference in lift after nearly 30 days use. I am seeing some improvement in the tone and texture. I don't like that you have to use the app connected to the internet as that is not always possible
I made an error during checkout and forgot to apply my discount code. The support team was incredibly helpful in correcting my mistake quickly. They were not only prompt but also very kind. I would highly recommend this company for their exceptional customer service!
My experience has been fantastic so far. I received my device promptly after placing the order, downloaded the app, and was all set to begin. The device includes a charging cord and a small plug to keep the interior safe from gel (replacements can be found online). A full-size bottle of gel is also part of the package. I opted to buy a case separately, as none was provided. You can choose your desired program, and the device syncs with the app to initiate the treatment you select. After using the device, my skin consistently appears smoother and plumper. I'm optimistic about achieving long-term results, but the immediate effects are satisfying for now. Additionally, the gel that comes with the device rinses off easily with plain water. I noticed a review online where someone struggled to remove the gel, which isn't accurate!
The lifting effect is the most noticeable change for me. With regular use, I can feel and see a firmer, more sculpted contour in my face and jawline. While it’s not an overnight miracle, the gradual improvement is undeniable. The brightening effect is also impressive; I often wake up with refreshed, radiant skin after using it. Overall, this device has become essential in my skincare routine, easily integrated and providing dual benefits of lifting and brightening. I highly recommend it for anyone seeking a non-invasive way to enhance skin firmness and glow.
Terrible service. My device arrived faulty, and the company is refusing to issue a refund, insisting I accept store credit instead. Given the high price of the gadget, I don’t want a replacement, as I doubt its durability. I wish I had read reviews more thoroughly before making this purchase.
My experience has been wonderful thus far. I received my device promptly after placing my order, downloaded the app, and was ready to start. The device includes a charging cord and a small plug to prevent gel from getting inside (replacement plugs can be found online). A full-size bottle of gel is also included. I opted to buy a carrying case separately, as none came with the device. You can select your desired program, and the device syncs with the app to begin your treatment. My skin consistently appears smoother and plumper after each use. I hope to see long-term results, but for now, the immediate effects are satisfactory. The gel rinses off easily with water, contrary to some reviews I read.
I've used my device about five times, and I'm already in love with it. I especially appreciate the guided tutorials in the app, allowing me to customize my treatment plans and address different concerns each session. I can already see and feel the benefits.
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