First ZIIP is an incredible quality product. I’ve tested it again other micro-current devices and ZIIP wins hands down for effectiveness and ease of use. I had reason to contact ZIIP customer service as my ZIIP Halo device was sounding a bit strange and ended the program prematurely (the device beeps when it is needed to move). Customer service responded immediately to my inquiry using their mobile app. Sent a brief video of the ZIIP when it was turned on so they could her the beep. Uploaded the video using their mobile app (which is amazingly good — easy and easy use). In a matter of hours, Customer Service said they would replace it for me, and sent instructions and a downloadable mailing label for sending my ZIIP device back to them. I had a new ZIIP in a matter of a few days. The promptness, the detail, and the respect Customer Service had for their ZIIP customer was superb, which unfortunately is seldom the case for many other vendors and product lines. ZIIP stands behind their product quality and their Customer Service Associates stand behind their ZIIP owners. ZIIP - a superb quality product with outstanding customer service and support.
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