An unjust refund was given to the buyer — there’s no support for sellers! I sold a valid gift card. The buyer likely used it and then falsely claimed it was invalid. Despite providing clear evidence, the company refunded the buyer without verifying the facts, causing me a direct loss. I've been waiting for over 48 hours for a real response, but only received generic replies and delays. There’s been no accountability or protection for honest sellers. Update: The dispute resolution process is broken, leaving sellers unprotected from fraud. Very disappointing. As of the latest update, the company promised to resolve the issue but failed to follow through. No agent joined the chat, and no update was provided even after a long wait.
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