Review Time
I'm having a tough time getting any support. It used to be good, but now my prepaid card isn't working and I can't verify the OTP. This seems like a technical issue, and it feels like they're trying to take advantage by letting the card expire. No one has replied on any support channel for a month.
I’ve been struggling to receive any assistance. It used to be reliable, but now my prepaid card isn’t working and I can’t verify the OTP. This appears to be a technical issue, and it seems like they’re trying to take advantage by letting the card expire. No one has responded through any support channels for a month.
An unjust refund was given to the buyer — there’s no support for sellers! I sold a valid gift card. The buyer likely used it and then falsely claimed it was invalid. Despite providing clear evidence, the company refunded the buyer without verifying the facts, causing me a direct loss. I've been waiting for over 48 hours for a real response, but only received generic replies and delays. There’s been no accountability or protection for honest sellers. Update: The dispute resolution process is broken, leaving sellers unprotected from fraud. Very disappointing. As of the latest update, the company promised to resolve the issue but failed to follow through. No agent joined the chat, and no update was provided even after a long wait.
I paid for a service and they showed a process, but when I contacted them, they told me it would take 2 days. After one day, it showed a failure. When I reached out again, they claimed they didn’t receive the payment. It feels like fraud; I even provided payment proof. Do not purchase anything here.
Please be cautious when placing orders. I purchased an e-gift voucher but never received it. When I contacted support, they claimed it was out of stock. Why is it still listed as available then? It feels like they're taking money without providing the service. When I requested to cancel my order, they said it was against their policy. My money is now blocked with no service provided.
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