WILL NEVER BUY A ZIPPO AGAIN!! Yankee Candle electronic candle lighter broke 6 mths after purchase with little use. Customer service was very helpful in saying they would send a replacement out to me... however, it has been 3 months and 3 failed shipping attempts to send replacement! The first 2 were sent USPS without tracking, so who knows where they are. The 3rd was supposed to be sent UPS so there was tracking, but over a week later it still hadn't arrived. I had to call twice to discover that one had also been sent USPS! They are now sending a FOURTH (4th) replacement USP... hopefully. Last representative was very rude and spoke down to me when I expresses frustration over the situation!! I asked her 3 times to escalate and she refused! She then said they would ship another UPS. I asked her to call me with the tracking number once that was created. I doubt I will hear from her of EVER get a replacement lighter.
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A Zippo lighter is a reusable metal lighter manufactured by American Zippo Manufacturing Company of Bradford, Pennsylvania, United States of America.
