Sigh. I didn't want to believe the reviews here but sadly they're correct. I ordered a quarterly subscription of Skin Discipline. When I received my order, they only sent me one 30-ct jar instead of the 3 jars I paid for. Not a huge deal, that was easily enough resolved by submitting a request to support. 3 days later they notified me they were shipping the additional bottles. However a few more days went by and unfortunately I was having severe nausea with every dose, despite following the instructions to take with a full meal. We're talking, it was VERY difficult not to vomit; if you've ever taken a strong dose of zinc then you understand what this is. I submitted a request to support inquiring about returning the two unopened bottles, and they even have an option in the dropdown for "adverse effect", but I was informed they don't accept any returns regardless of whether they've been opened. I'm giving two stars instead of one because in fairness their return policy is out there if you look for it, but I still feel it's absurd that a refund is out of the question on unopened product. I was exceedingly kind about it, too, despite the first error with my order. To be really honest, with products of a similar nature, I've had situations where companies will simply refund me to 'make it right' and not ask me to return the product even when I was fully happy to. So it's not that they CAN'T issue refunds 'due to the nature of the product' (their words), but rather they choose not to. This is just bad customer service, because now I never want to buy anything else from them. And I can't stress enough how bad SD hurt my stomach lol; I tried it for 5 straight days. I'll own my mistake but I want others to be aware!
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