Never thought I'd have to write something like this after being a loyal zitsticka customer for years, but here we are.November marked the first month that my subscription for the skin discipline supplement was charged and the order confirmed, but never received as it never actually shipped. I was told some kind of warehouse issue had effected orders from actually going out. This is concerning as a lot of people are prone to forgetting what they have ordered - If I hadn't contacted Zitsticka myself, I don't believe I'd have ever received what I paid for.Fast forward to December - it has happened again. A week ago the money was taken from me, an order confirmation email received and then... crickets. A week later and the order hasn't even shipped, nor am I expecting it to without me having to send an email complaining.It quite literally is theft though, you cannot charge someone and expect THEM to have to chase you for their order, as if they won't, they'll have paid £30 to receive absolutely nothing. That's attempted theft, guys. Sort it out.
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