After sending 7 emails that went unanswered, I left a review last Friday. They responded within the hour with an email asking how they could assist. I simply requested the return address for the sample. This straightforward question was ignored, along with my follow-up and the additional 6 emails. The team needs to refund my money; 2 weeks spent trying to get a simple answer is unacceptable.
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ZOE is a nutrition science company leading the gut health revolution, helping people to feel better now and be on track to live many more healthy years. Powered by the world’s largest nutrition study, ZOE uses cutting-edge research and personalised tools to put the gut microbiome at the centre of long-lasting health.