Joined 2 years ago and had a great experience with the old app - straightforward meal logging and personalized scoring helped make some significant diet changes and I saw meaningful health and weight loss benefits.
New app is a disaster. Dumbed down, unintuitive, layers of meaningless gamefied “features”, irritating chatbots, and seems to have either removed or obscured most of Zoe’s core science-based functionality and ease of use. Customer service unable to offer a refund or any other resolution to help with this radical change in service offering. A real shame.
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ZOE is a nutrition science company leading the gut health revolution, helping people to feel better now and be on track to live many more healthy years. Powered by the world’s largest nutrition study, ZOE uses cutting-edge research and personalised tools to put the gut microbiome at the centre of long-lasting health.
