If I could give no stars, I would. As per other customers, ordered a hard back book ,nothing arrived . I emailed them to be told I had misunderstood and ordered an e book which was not true . Told all sales are final and no refund available . What nonsense. They are also operating under another name as bookworld . Reported to bank who have issued an immediate refund and will report to trading standards . Shameful...and i have emailed them to tell them so.
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