Terrible service all around. First off, please do not respond to this, as it is absolutely not the fault of the customer support team. This company has monopolized the broadband in my building by removing all other service options, while offering terrible speeds at prices comparable to services that are five times faster. Additionally, their payment process requires calling their support team, which takes over two days of calling and leaving voicemails before they get back to you, instead of using a straightforward payment platform. If you have a choice, I absolutely do not recommend this company. Again, the customer service team does not reply, and this will not change unless the company undergoes significant improvements.
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We are Zone Broadband. We are an Internet Service Provider catering for Residential, Business and Wholesale customers throughout the United Kingdom and Northern Ireland.
