Completely unacceptable service. I moved into a new property where this service is the only internet provider, so I had no choice. I tried to contact them for three days, calling and pressing all options, but received no answer. After sending four emails, I finally got a response when I indicated I was looking to join. A representative took my payment over the phone but failed to provide any information, claiming it would be sent in a welcome email, which never arrived. My router was delivered, but it won’t connect. I've called 28 times and emailed 23 times without a single response. I’m out of pocket, without internet, and cannot get anyone to respond. This company is a complete disaster!
Claim your business profile now and gain access to all features and respond to customer reviews.
We are Zone Broadband. We are an Internet Service Provider catering for Residential, Business and Wholesale customers throughout the United Kingdom and Northern Ireland.
