I was charged annually for four years for an account that didn't belong to me. The company later confirmed that the payments were associated with a different verified account and canceled it, but they refused to refund the previous charges. My bank could only recover the latest payment due to card network limitations. I didn’t act sooner because that account wasn’t mine, and it’s nearly impossible to reach out to them as an outsider. As a result, I lost hundreds of euros, wasted a lot of time, and faced a lack of accountability. This experience has made it impossible for me to continue using the service with my legitimate account.
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