Day 11 — still no resolution from the service. Over 10 tickets raised, countless follow-ups, and always the same response — “We’ll call you back in an hour.” The entire day passes with no call or update. This isn’t customer service; it’s negligence. Please escalate this to management immediately. Hosts trust this platform, but this delay undermines that trust. We deserve real support, not scripted replies.
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Zoomcar is a self-drive car rental company headquartered in Bangalore, India.