We planned a trip abroad, but a sudden family death prevented us from going. Since our family member lived overseas, we were not entitled to any insurance assistance, not even for parts of our trip. Many people may not be aware of this policy detail. This has caused us significant financial strain along with the emotional impact of losing a loved one. Be mindful of this clause if you have family overseas, as you don’t want to face disappointment during tough times. I will not use this service again for any travel.
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