While traveling, I ordered food from a certain restaurant and informed the call center, but there was no sign of the food. I also ordered breakfast later, but only part of it arrived. No message regarding refunds or apologies. This service is not functioning properly.
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Zoop is an online food aggregator helping railway passengers order food in their journey from best restaurants across 150+ stations PAN India for delivery right at their seat. Zoop is authorized by IRCTC (Indian Railways Catering and Tourism Corporation) under the e-Catering service.