Review Time
Not even a single star rating...total waste...a big disappointment. We ordered food delivery at one station, but the bill showed delivery at another. No response from their side...definitely a big no to this service. It's a scam with no refunds...avoid at all costs.
The delivery and service were extremely poor. I ordered three food items but received only one, and it was the wrong item. The delivery person kept saying it would arrive, even as the train was departing. I had to run to catch the train, and now I wonder how the service can be so unreliable.
While traveling, I ordered food from a certain restaurant and informed the call center, but there was no sign of the food. I also ordered breakfast later, but only part of it arrived. No message regarding refunds or apologies. This service is not functioning properly.
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Zoop is an online food aggregator helping railway passengers order food in their journey from best restaurants across 150+ stations PAN India for delivery right at their seat. Zoop is authorized by IRCTC (Indian Railways Catering and Tourism Corporation) under the e-Catering service.
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