Terrible service.Sold an item on 03/28/2025 and up until 05/06/2025 no update on the sale of the item. I was contacted on 05/06 only following my request via email as the item evaluation deadline had been set for 05/07/2025. After waiting more than a month for the product evaluation, it was not considered compliant as it did not have a German layout keyboard (the item in question is a laptop).I paid for the shipping to their warehouse.Furthermore, now that they have refused the item, I will have to pay for the shipping costs to have the item returned to me.It was the first time I sold to Zoxs but I don't think I will ever trust them again seeing how they work.I don't think I've ever experienced such bad service.Incompetent and unprofessional.
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Wir von ZOXS kaufen gebrauchte Handys, Tablets, Konsolen, Filme, Spiele, Bücher und vieles mehr zu fairen & festen Preisen an. Der Ablauf ist schnell und erfolgt online auf www.ZOXS.de.
