I bought a phone from them; they said they will fix it and instead of sending the phone I bought that had panzer protection on the display (paid 20 euros for it) they sent me a damaged phone with scratches, a fake charing non-original cable, a fake sim tray and an S pen that looks super used. According to EU law I have 2 options:1. I get the phone repaired2. I get a new phone if they canot repair it They sent me a broken one just for me to shut up - well guess what - this won't stop here until everyone knows how much of a liars and illegal company these guys are I did not believe that such a company is able to do business in Germany - had a good impression overall about german companies. Lastly, I contacted the EU customer rights In Denmark and confirmed with them the law and that ZOXS is playing with fire and acting against the regulations which can result in the infringement of the customer rights and soon to be paying customer damages for this unlawful behavior. This will be further on the Germany customer right table.
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Wir von ZOXS kaufen gebrauchte Handys, Tablets, Konsolen, Filme, Spiele, Bücher und vieles mehr zu fairen & festen Preisen an. Der Ablauf ist schnell und erfolgt online auf www.ZOXS.de.
