Zuku should have a policy of reimbursing money . I paid for a package under the idea that the account will be suspendable for the two weeks im not around. I called them and the agent confirmed the same to me. After paying they say they can only suspend for a month plus. Quite inconveniencing if you ask me. They should be clear with the terms even before payment.
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Head office, Gateway Park, Block E, Ground Floor, Mombasa Road - Nairobi Kenya.