TO ANYONE CONSIDERING AN INDOOR TRAINER… I invested over £1,000 and ordered an indoor trainer on January 2nd, but I'm still missing the main frame. While other parts arrived promptly on January 3rd, the frame's tracking has been confusing. It started in Hinckley, moved to my local depot, and then to Aberdeen, where it has been stuck since January 8th. A representative reached out on January 10th, promising to investigate if I hadn't received it, but my attempts to get help have been futile. I have parts that I can't use without the frame (like handlebars and the core), and it seems I'm not alone in this issue. With countless unanswered emails and no direct contact options, I regret placing my order with this company.
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