The equipment is fantastic, but the customer service is a mess. It takes 3-4 days to get a response, and changing payment options or canceling orders is nearly impossible. There's no phone support, and their website lacks a cancellation feature. If you want to change your order, you must wait for delivery and then return it, which is not ideal.
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Zwift translates your real world effort into speed in the digital one. Your power, measured by the watts you produce, propels you through the digital landscape. Just like the real world, your speed is adjusted for your height, weight and the road gr...
