I enjoy the app, but for a $20/month subscription, the customer service should be better. After encountering an issue with power-ups, I received generic troubleshooting advice. It took too long to discover that power-ups are random, which I should have been informed about. The support team's responses were not helpful, leading to hours wasted.
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Zwift translates your real world effort into speed in the digital one. Your power, measured by the watts you produce, propels you through the digital landscape. Just like the real world, your speed is adjusted for your height, weight and the road gr...
