Review Time
HELLO ONCE AGAIN THIS COMPANY IS TRYING TO MANIPULATE THE PUBLIC OPINON and deleted my first review to which they have replied, but now that i stood up to them they are deleting the evidence of their manipulations, but nothing dissapears from internet, and i'm reposting the same review, without the parts i think they keep flaging my review about, I'M NOT GIVING UP, YOU WILL GIVE ME BACK MY MONEY
I have been trading with 1xTrade for just almost a week. I went with them after FXalexG promoted it in his videos. Im a day trader mostly trading XAUUSD.
I had a pretty good last week made 53K but then lost around 20K, any ways my balans at the market close was around 35K, and I had 1 more trade left running over the weekend, usually don’t do that but since I made nice profit I took the risk.
On Saturday morning woke me up an email notification from 1xTrade, saying they took over 31K of my profits because:
“This notice is to inform you that a recent Risk & Compliance review identified trading activity on your account #648761 involving the opening of XAUUSD positions shortly before market close and their closure immediately after market reopening.
Our investigation determined that these trades benefited from abnormal price gaps and illiquid market conditions present at market reopen. Such activity is classified as prohibited under our trading policies.
As a result of this review:
• Profits generated from the identified trades have been revoked.
• No additional financial penalties have been applied at this time.
• Your account remains active; however, any repeated occurrence of similar trading behavior may result in further action, including account restrictions or termination.
As the affected amount was transferred across related accounts, trade corrections will be applied to the following account until the full amount in question has been fully compensated:
• Account #756230: 31,238.00
Total Adjusted Amount: 31,238.00
This measure has been implemented to ensure fair, orderly, and compliant trading conditions across all accounts.
Kind regards,
Risk & Compliance Team”
Well, never head anything like this, for once my 2 closest trades that don’t even fall nowhere near this category are opened at 30min before daily break, and closed 1 hour and 20 minutes afrer the hour daily brake. Now I don’t get it, how is that right before close and immediately after open……? They also charged me a swap fees for the trades!!!
They are set up as market maker, meaning that every trade you take, they place counter trade, so if you win they lose, and vice versa.
They are not licensed, and compliance department still haven’t wrote me back.
As a result, the trade that I had over the weekend, I lost 80% profit, because I did not want to close too soon after market opened, what a shame!
They respected my 1K withdrawal from the Feb 04, I just got it today on the 9th.
Overall they just make up some random excuse that does not even make sense to steal your money, highly recommend to steer away from them.
As a side note FxAlexG promotes another company LQH that does exactly the same, hes been linked to them as owner in Coffeezilla episode, its interesting how that guy scams so many people and gets away with it.
Thank you for your time!!!
Delete
Reply from 1xTrade
Updated Feb 21, 2026
Hello Mrzydalelguero,
Thank you for your feedback. We would like to clarify a few important points.
Please note that Trustpilot does not permit advertising, promotions, or directing users to third parties. Reviews must remain focused on the service experience and comply with their guidelines.
1xTrade works with affiliate marketers globally. However, affiliates have no involvement in trading operations, compliance decisions, or account management. All such matters are handled internally.
Regarding the adjustment in general, all trade reviews and corrections follow a strict process that includes automated software monitoring, liquidity data verification, market gap analysis, and manual review by our Risk & Compliance Team.
Trading strategies that exploit abnormal market gaps or illiquid conditions at market reopen fall under restricted activity as outlined in our Terms & Conditions.
These policies are applied consistently across all accounts to maintain fair and stable trading conditions for all clients.
We have also requested your account information here in order to review your case further but have not yet received a response.
We remain committed to transparency, fairness, and equal enforcement of our policies.
Kind regards,
1xTrade Relations Team
UPDATE — Regulatory complaints filed. Conditional bonus offer refused.
Since my previous reviews, the following has occurred:
1xTrade sent me a second email offering to reinstate my USD 31,238 as a "trading bonus." Let me be very specific about what this offer actually was:
The bonus is non-withdrawable — the funds can only be used for trading and can never be paid out to my bank account. The bonus amount itself is permanently locked on the platform. In other words, they are not giving me my money back. They are giving me chips to gamble with, in a casino that already robbed me.
The offer was also explicitly conditional — I was required to delete or edit my Trustpilot and Fastbull reviews FIRST, before receiving anything. No deletion, no bonus. They wanted the evidence gone before offering even this worthless substitute.
I refused.
This is not a resolution. This is a company attempting to buy silence with a non-withdrawable token that has zero real value, while making sure any public record of their conduct disappears first.
Formal complaints have now been filed with:
KNF (Polish Financial Supervision Authority)
FSRA (Financial Services Regulatory Authority, Saint Lucia)
Interpol
FBI Internet Crime Complaint Center (IC3)
Do not trade with this broker.
THIS REVIEW IS of my first review reply
Well i disagree on so many levels with you:
1. You kept flaging my review because i said that people can contact me for evidence, hiding behind trust pilots policy on promoting external links. Well i did not promote, i merly was providing interested individuals with evidence concerning my review, and there is a big diference in promoting something vs. sayning i will provide evidence concerning the case!
2. Affiliate marketer is not responsible for companys operations. Owner, part owner does!!!! So when part owner is marketing company this kind of marketer has major involvement in how the copany handles dissagreements!!!!
3. You keep saying the gap, and liquidity at market close and open. This info is public and the daily brake we talking here about was on 05 Feb '26 going into 06 Feb '26, at that time XAUUSD closed for the brake at 4,779.46 and opened on february 6th at 4,762.40 and 8 minutes after it opened it went above 4,781.32 :), both of my positions were closed hour and a half after market reopened. They were both sized 1 lot ea. So 2 lots together, i will make the calculation how much liquidity you talking here about at close/open :) the diference is 17,06 so 1706 x 2 is 3412 in theory that i could gain if i opened right at close of market and closed imediately after reopen. Wchich non of these hapened. i opened hour before the brake, and closed hour and half after the brake. So i dont get it gow did i benefit 31,000 from this ferocious gap you keep talking about, especialy when that gap was closed up 8 minutes after market reopened which was hour and 25 minutes before i closed my positions?????? You make no sense!!!!
3. You keep saying that you try to contact and review further the complaint, but meanwhile you never answear the emails i write. I even reply to trustpilot request for more info, and you STILL havent contact me!!!!! I answeared it 5 min after i received it, so how did you not get it???? Plus i wrote my account # in the review, how do you not know who i am its the number you provided me with, or am i mistaken and you asking for my shoe size, what kind of toothbrush i use????? I also wrote 6 emails to your compliance departament with zero reply from you!!!!!! Please explain how you wanting to review case further but have not yet received a response :) ACCOUNT NUMBERS ARE IN THE REVIEW!!!!!!!!!!!
And last words on your fairness, and equal enforcement policies :) YOU ARE NOT LICENSED, NOT REGULATED, you are registered in jurisdiction which is comonly used in shady companies especialy IBC's, so called tax free safe haven and also out of reach for justice systems, your "fairness" policy is very short and vague on what you cant do.
Your explanations are always positioning yourself as the very forward and concerned company about all the allegations toward you, but in reality its just a front on trustpilot, in reality you dont contact people but meanwhile you write requesting more info etc.
Lastly, i hope that justice system will take care of you. Even the smartest criminals get what they deserve eventualy, if not here on earth you can rest assure that in the eternal life you cant hide behind exploits of man made laws.
I wish you all the best at 1xTrade.
EDIT: P.S. 1xTrade what happened??? Why did you delete your review? Hehe Your AI did not recognize that this is an answear? Hahahha Its so obvious that AI writes these replies! They make no sense, YOU need to invest in better set up. WHY DID YOU DELETE?
I have been trading with 1xTrade for just almost a week. I went with them after FXalexG promoted it in his videos. Im a day trader mostly trading XAUUSD.
I had a pretty good last week made 53K but then lost around 20K, any ways my balans at the market close was around 35K, and I had 1 more trade left running over the weekend, usually don’t do that but since I made nice profit I took the risk.
On Saturday morning woke me up an email notification from 1xTrade, saying they took over 31K of my profits because:
“This notice is to inform you that a recent Risk & Compliance review identified trading activity on your account #648761 involving the opening of XAUUSD positions shortly before market close and their closure immediately after market reopening.
Our investigation determined that these trades benefited from abnormal price gaps and illiquid market conditions present at market reopen. Such activity is classified as prohibited under our trading policies.
As a result of this review:
• Profits generated from the identified trades have been revoked.
• No additional financial penalties have been applied at this time.
• Your account remains active; however, any repeated occurrence of similar trading behavior may result in further action, including account restrictions or termination.
As the affected amount was transferred across related accounts, trade corrections will be applied to the following account until the full amount in question has been fully compensated:
• Account #756230: 31,238.00
Total Adjusted Amount: 31,238.00
This measure has been implemented to ensure fair, orderly, and compliant trading conditions across all accounts.
Kind regards,
Risk & Compliance Team”
Well, never head anything like this, for once my 2 closest trades that don’t even fall nowhere near this category are opened at 30min before daily break, and closed 1 hour and 20 minutes afrer the hour daily brake. Now I don’t get it, how is that right before close and immediately after open……? They also charged me a swap fees for the trades!!!
They are set up as market maker, meaning that every trade you take, they place counter trade, so if you win they lose, and vice versa.
They are not licensed, and compliance department still haven’t wrote me back.
As a result, the trade that I had over the weekend, I lost 80% profit, because I did not want to close too soon after market opened, what a shame!
They respected my 1K withdrawal from the Feb 04, I just got it today on the 9th.
Overall they just make up some random excuse that does not even make sense to steal your money, highly recommend to steer away from them.
As a side note FxAlexG promotes another company LQH that does exactly the same, hes been linked to them as owner in Coffeezilla episode, its interesting how that guy scams so many people and gets away with it.
Thank you for your time!!!
I have re posted this because my first one got taken down for telling people to contact me threw email to see evidance.
I am writing to formally dispute trade execution activity on my 1XTrade account that resulted in an immediate and unexplained loss of over $2K in a matter of seconds.
On 01/28/2026, I placed a BUY order of XXXX lots on AAAA at approximately XXXX. At the exact same timestamp, a SELL order of XXXX lots on AAAA was executed at approximately XXXX. I did not manually place, authorize, or request this SELL order.
This simultaneous BUY and SELL execution caused an immediate realized loss and is inconsistent with standard MetaTrader execution behavior unless explicitly initiated by the trader or clearly documented by platform-side logic. No such action was taken by me.
I am formally requesting the following:
1. A full audit of the disputed trades, including:
- Exact server-side execution timestamps (with timezone)
- Order IDs and execution logs
- Tick-by-tick price feed data from your liquidity provider at the time of execution
2. A written explanation identifying:
- Why a SELL order was executed simultaneously with my BUY
- Under what rule, policy, or platform mechanism this SELL was triggered
3. Confirmation as to whether any broker-side execution plugins, spread adjustments, or dealing-desk intervention were applied to these trades
Please note that I am disputing these trades on the basis that they were executed without my authorization and at prices that do not reflect fair or transparent market execution.
I am requesting either:
- A reversal of the disputed trades, or
- A balance correction reflecting proper execution
Avoid this broker at all costs, it's a complete scam. The company consistently requested that I pay taxes on capital gains before they would process my withdrawal. My request for $371,830 USD, made on February 20, was never fulfilled. After reporting the issue and seeking assistance, I was determined not to let them keep my money. I filed a complaint and managed to recover everything within a few days. Seek help if you find yourself in a similar situation. Based on this experience, I strongly advise potential clients to steer clear of this platform.
There are significant glitches occurring, causing the company to take people's money and preventing trading. I inquired about the situation but received no response, and withdrawals are taking an eternity. I'm starting to believe this might be a scam—stay away from this broker!
Steer clear of this broker; it's a total scam. The company continuously pressured me to pay taxes on capital gains before processing my withdrawal. My withdrawal request for a substantial amount, submitted on February 20, was not honored. After reporting the issue and seeking assistance, I managed to recover my funds within a few days. I urge potential clients to avoid this platform.
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