Review Time
This site is a scam and fraud, once you deposit your amount thats it, you can do whatever you want but payment provider will keep decline your withdrawl request with different ascuses. I am trying from last 4 days but nothing works. you will be asked to try other card or bank transfer but payment provider will keep decline
Never ever play on this site
It is a decent site with awesome gameplay and good bonuses.
However, you need to read the terms and conditions when you use bonuses and also take videos of what slots you play and have a lawyer on hand. In my case I did read the terms and conditions and didn't take photos/videos or have a lawyer on hand.
The highest bet per spin I placed was $3 NZD and converted to Euro's that's €1.53. It states in the terms and conditions anything higher than $8 NZD which is €4.07 breaches the terms and conditions, I did not do this.
So record everything and get a lawyer - I lost $500 and respect for a pretty good site.
When I began playing at the platform in 2023, the KYC process was challenging, but I must say they have improved over time. It's a solid casino with relatively fast payouts, and the game selection is enjoyable. Additionally, having a VIP manager is a nice touch; mine is excellent.
This has been the most disappointing betting site I've encountered. Initially, the deposit process was seamless, and I even won $1250. However, after submitting my verification documents, I am repeatedly asked for new ones every 12 hours post-withdrawal. My withdrawal keeps getting canceled due to additional verification requests. They have more than sufficient information to verify my identity on their platform. I'm now on my seventh document.
I believe even the coffee machine for staff is manipulated on this platform. The slots are terrible! I purchased several bonuses and received no more than a 15% return. I bought a bonus worth €100 on a game with a €1 play, and after 50 respins, I only got back €36. This seems to be the only platform where you lose money on respins. I recommend staying away.
SCAM SCAM SCAM ‼️ I placed an accumulator bet including Napoli v Juventus (Double Chance) 7th of December.. but Napoli v Roma was on my bet slip a game them played weeks ago.. my bet was instantly down as LOST.. currently in communication with the Global Certification Body over this matter.. AVOID AVOID AVOID
When it comes down to it really an amateur Company.. Says the will do anything for the VIPs and even though you put thousands of euros into that Hole every month the customer service cant help with shit and then you have to wait an entire day or weekend for the VIP manager to answer. Look at this. Their really hyped Advent calender havent worked for 2 days. Yesterday with the 100% bonus I tried to deposit 100 euros but it Said when I entered the Bonus code that I wasnt eligeble.. Today the 100 FS aint showing. As always the Customer chat is useless and clueless. “I have left a note to your VIP manager - she will contact you within her working hours mon-fri….” Why the hell should I wait 72 hours for a problem with a service you provide? Pathetic
Please please avoid using this website, first of all it’s not regulated. If you win any substantial amount of money they slow the withdrawal process down and make you jump through hoops to get your money, I’ve also been accused of “cheating” the system by their security department all because I had some success. Stay away, they’re dozens of better sites to have a flutter on.
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