24petprotect.com

4.5
4.5 Based on 50 reviews

Pre-existing conditions are not covered. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For all terms and conditions visit www.24Petprotect.com/terms. Preventive Care coverage reimbursements are based on a sched...

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Average Rating

4.5

/
5

50 Reviews

5 Star
76%
4 Star
12%
3 Star
6%
2 Star
0%
1 Star
6%

All Reviews

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The Worst Pet insurance I have has coverage with!

I have had my pets on pet insurance for nearly 10 years. I have used 24Petwatch, Hartville, and a number of Canadian pet insurance companies. With 24PetWatch it has been seemless and every submission has had coverage. With 24Petprotect, I have submitted 18 claims with only 4 that have been covered. Each time they share its related to re-existing conditions. My Cat does have some elevated liver challenges, however, the cases when he has been brought in to the ED for high temperature, a required treatment or procedure or anything that falls anywhere close to "possibly due to health condition" they have denied. I do not like to write reviews as each persons experience is different - however, for me to get an email stating that My cats insurance premium is increasing to cover the costs of his medical bills has been the final straw for me.Please reconsider this company for insurance and do a lot of research prior to putting your pet on one of these policies!!!!

1
Date of experience: Mar 05, 2025
Hugh H.
Communication was good and payment was…

Communication was good and payment was quick.

5
Date of experience: Feb 08, 2024
Iris Söder
Rotten service and even rottener terms.

1
Date of experience: Feb 08, 2024
McKenna Morgan
This new site was great very easy to…

This new site was great very easy to work with and I received a response on a claim within 5 days.

5
Date of experience: Feb 08, 2024
Jordie M.
Henry the Shinu Inbo.

Thoughtful, helpful and easy to work with.

4
Date of experience: Feb 08, 2024
Francine Carter
Easy to purchase

It was so easy to purchase the insurance

5
Date of experience: Feb 08, 2024
Mary H.
Easy to use

Easy to use, options in coverages, fair price.

5
Date of experience: Jan 25, 2024
Hope
Look no further.

I was looking for pet insurance for a few days. And online all the sites seem to follow a pretty basic layout. The first option seems really affordable then you add coverage and it spikes pretty high. Not one company called to reach out it was strictly an automated email response. Pawesome insurance through 24petprotect had a wonderful woman Chris who reached out to me by phone and walked me through the process of selecting the right amount of coverage for my puppy Brady. I was confident in my selections and she even took the time to get my 1st months premium refunded to me as a kind gesture.

5
Date of experience: Jan 24, 2024
Quinn Garner
Very fast on how quick I got my claim…

Very fast on how quick I got my claim money

5
Date of experience: Jan 18, 2024
Just another insurance rip-off to get…

Just another insurance rip-off to get people's money through FEAR!

1
Date of experience: Jan 11, 2024

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Business Details

  • Pre-existing conditions are not covered. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For all terms and conditions visit www.24Petprotect.com/terms. Preventive Care coverage reimbursements are based on a schedule. Complete Coverage℠ reimbursements are based on the invoice. Products, schedules, and rates may vary and are subject to change. Discounts may vary and are subject to change. More information available at checkout. Insurance products are underwritten by United States Fire Insurance Company (NAIC #21113. Morristown, NJ), and produced and administered by PTZ Insurance Agency, Ltd. (NPN: 5328528. Domiciled in Illinois with offices at 1208 Massillon Road, Suite G200, Akron, Ohio 44306). (California residents only: PTZ Insurance Agency, Ltd., d.b.a PIA Insurance Agency, Ltd. CA license #0E36937). 24Petprotect is a brand name.See more

  • email cservice@24Petprotect.com
  • call 18557751224
  • language http://24petprotect.com

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