9am.health

4.5
4.5 Based on 122 reviews

9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

122 Reviews

5 Star
86%
4 Star
1%
3 Star
2%
2 Star
2%
1 Star
9%

All Reviews

Filter Reviews

Review Time

Yenice Solis
I have been on zepbound since June of 2024 and all of a sudden I have to been seen by a virtual doct

I have been on zepbound since June of 2024 and all of a sudden I have to been seen by a virtual doctor to get my medication covered. Since when does an online doctor know you better than the pcp that has been treating you for years.

1
Date of experience: Mar 01, 2026
Savannah Ruiznolan
One of the people I met, her name is Constantine or something like it, was awful and kept telling me

One of the people I met, her name is Constantine or something like it, was awful and kept telling me how I felt. She didn’t listen to me and she made me feel like she did not like her job whatsoever. After I changed from her to someone else my experience amazing. Which is why I give it all the stars. I didn’t let that one awful experience ruin my whole outlook. Thank you to everyone on this team who has been so helpful.

5
Date of experience: Feb 22, 2026
Barb F.
Impressive Experience! Quick and Responsive Service

Impressive experience! We have been very satisfied with how quickly and responsively the service has facilitated my husband’s journey. From start to finish, he had his lab work completed, online intake, initial appointment, and medication delivered within 5 business days! We acted swiftly in getting the labs drawn and completing our tasks, but we were pleasantly surprised by the quality of care he received at his first appointment and the promptness of the professionals involved. I would highly recommend this service to others. I was hesitant to enroll my husband in a service that would require him to wait a month or more for his initial appointment, but this service exceeded our expectations!

5
Date of experience: Dec 25, 2025
Leslie Jarvis-Desouza
9amHealth quickly became my go to app…

9amHealth quickly became my go to app and customer support team throughout my weight loss and healthy lifestyle journey. The amount of support I received from each person was absolutely amazing. Even during difficult times with my insurance they were there to help me get what I needed to continue this journey that I was on. From the weekly modules to the meal planning, workouts, sleep guide, nutrition, advice tips and videos was so helpful and easy. It was all right at my fingertips I wouldn’t change a thing and would always recommend 9amHealth to anyone that is about to embark on this type of journey.

5
Date of experience: Oct 21, 2025
Laurie Lozano
Thank you for all you've done for me!

Just with the guidance and knowledge this program has, I've lost 31 pounds. I always receive attention when I ask questions and everyone is patient and professional. I have enjoyed my experience with 9am Health. I definitely recommend them to any of my friends or family to consult with them regarding their health.

5
Date of experience: Sep 15, 2025
They were excellent until they weren’t

They were excellent until they weren’t. It was more convenient for me to go through them than my pcp for follow up diabetes care. I have been on Mounjaro for going on 4 years. I’ve gotten a 90 day script in the past and specifically asked this month for them to renew the 90 day as I pay the same copay for a 90 day as I do a 30 day. From August until October it has been a tirade of messages. Lab work must be done through my local hospital due to there not being one of their labs near me. I had to remind them of this a few times and they still continue to send my lab request to the wrong place. I asked specific questions a month ago and was not told until a month and a half later that they no longer do 90 day scripts. Which is fine, I understand that, but I asked months ago. It seems the last 6 months every interaction turns into a 2 week ordeal. It was never like that in the beginning. I will say when I called in they were very helpful and did give me a refund for my last month. I would say if you have patience they are ok.

3
Date of experience: Aug 27, 2025
Ashley was incredibly helpful and…

Ashley was incredibly helpful and knowledgeable. I called in thinking I would have to cancel, but she knew the answer to every question I asked (which was a lot! ) and I was able to continue with the program.

5
Date of experience: Jul 25, 2025
James Allred
Extremely communicative and reassuring…

Extremely communicative and reassuring throughout their process. I feel more empowered after speaking with them.

5
Date of experience: Jul 16, 2025
Jordan Herridge
She was SO HELPFUL

She was SO HELPFUL! I was getting stressed out because it said I needed prior authorization and that has not worked out in the past but she immediately called my insurance and pharmacy, figured out the problem, and got back to me within minutes. She made my whole day. Definitely an angel, thank you!!!

5
Date of experience: Jul 16, 2025
Deirdre
I have a review on here already they…

I have a review on here already they are wonderful company I used since March 2025. I HIGHLY recommend them.

5
Date of experience: Jul 13, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • 9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day.

    Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey.

    Complete an online medical questionnaire, and we'll create a personalized care plan that includes:

    *Unlimited access to a team of specialists.
    *Prescription medications as needed.
    *At-home labs and devices.
    *Expert nutrition and fitness guidance.

    9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal. See more

  • email support@join9am.com
  • call 2029329958
  • language https://join9am.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More