Review Time
The representative and their colleague from the service team truly exceeded expectations in resolving warranty concerns. They assisted with computer, online, and engine management issues, providing clear explanations and guidance throughout the process. Both were friendly and approachable, and I felt their expertise in the industry was evident.
The representative and his colleague from the service department exceeded expectations in resolving warranty issues. They provided assistance with online and engine management concerns, offering clear explanations and guidance. Their friendly and approachable demeanor, along with their industry experience, made the process enjoyable.
The service department truly impressed me. I encountered a gas leak in my motorhome, and despite their busy schedule, the representative prioritized my safety and had me bring it in immediately. Many thanks to the team for resolving the issue and ensuring my holiday wasn't compromised.
I recently visited the service centre with a malfunctioning skylight mechanism. The level of service I received was remarkable, from dropping off the vehicle to picking it up. The representative's expertise and customer service skills were commendable. I also appreciated the advice on other matters.
My spouse and I just received our stunning new motorhome, which we ordered several months ago. Despite a delivery delay, the warm welcome from the team, including the new manager, was heartening. The representative who conducted the handover went above and beyond to ensure our satisfaction. We're thrilled with our purchase and excited for future adventures!
Although I came in just to browse, I was pleasantly surprised by the warm welcome and assistance I received. The representative answered all my questions thoroughly, and now I'm in the process of purchasing a motorhome. Thank you for the wonderful experience!
I contacted the sales department and encountered a rude representative who provided inaccurate information and was argumentative. Despite my attempts to clarify warranty issues, he abruptly ended the call, suggesting I buy from elsewhere. This experience made me uncomfortable with the idea of purchasing a vehicle from the company.
I strongly advise against engaging with this company. After purchasing a motorhome that broke down shortly after leaving, the lack of support was alarming. Blame shifting and poor customer service left me frustrated. The process to get a refund was lengthy and complicated, despite the owner being polite.
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