about.usps.com

1.6
1.6 Based on 36 reviews

USPS home page providing access to services, products, employment opportunities, and general agency information....

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Average Rating

1.6

/
5

36 Reviews

5 Star
14%
4 Star
0%
3 Star
0%
2 Star
3%
1 Star
83%

All Reviews

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Review Time

Jack Lee
There so stupid. I saw the mail lady pull up to my neighbor house and delivered there package late n

There so stupid. I saw the mail lady pull up to my neighbor house and delivered there package late night I assume it be mines since it said I should get it by 6:35pm and it was well that time but I guess not. Instead they delayed my package for 2 days which is stupid. Your already at my house why couldn't you just give me my package then? it would make more sense instead you delay it for 2 days. Oh and she circled the neighborhood 3 time probably was tryijg find my house tjen decided to give up because she probably cant seem to read my number on my street address or don't know how to use a gps to find it so decided to delay my package for someone else. 🤦🏻

1
Date of experience: Feb 05, 2026
Jack Lee
There so stupid

There so stupid. I saw the mail lady pull up to my neighbor house and delivered there package late night I assume it be mines since it said I should get it by 6:35pm and it was well that time but I guess not. Instead they delayed my package for 2 days which is stupid. Your already at my house why couldn't you just give me my package then? it would make more sense instead you delay it for 2 days. Oh and she circled the neighborhood 3 time probably was tryijg find my house tjen decided to give up because she probably cant seem to read my number on my street address or don't know how to use a gps to find it so decided to delay my package for someone else. 🤦🏻

1
Date of experience: Feb 05, 2026
GMV Armory
Post office need to be gone

I would give the USPS less than one star if that were possible.Here’s why: far too often, the job simply isn’t being done properly. When delivery is delayed or stopped, it’s labeled a “natural disaster,” yet USPS commercials proudly show carriers delivering mail through blizzards, rain, sleet, and extreme conditions. That message does not match what I personally witness.I regularly watch my mail carrier pull up to my home and never exit the vehicle. If an item fits in the mailbox—regardless of condition or whether it belongs there—that’s where it goes. Proper delivery effort seems to be an afterthought.Additionally, I am personally aware of a post office where both a postmaster and an employee are knowingly leaving early while others clock out for them. These are serious issues that point to a lack of accountability and oversight.At this point, the USPS no longer feels like a reliable service. It feels like a system that continues to operate without enforcing basic standards, while the public is led to believe the work is being done as advertised.I strongly believe it’s time to rethink how mail services are handled and consider alternative delivery methods that actually meet performance and accountability expectations.

1
Date of experience: Jan 27, 2026
will yates
USPS is horrible to be honest,worse than horrible!

If I had to explain usps as an animal,it would be a donkey,horrible service,blountville to post office is terrible,rude and ignorant staff,not willing to help and was too lazy to properly look for my package,never called me back and returned packages multiple times for no reason other that mistakenly put into outgoing mail because they didn’t pay attention so now I have to wait another two weeks on something that should have been here a week ago.The tracking is awful and unreliable and I would not send anything through this horrible company and I would not recommend.I order a lot of items.Horrendous experience using usps!!!!!!

1
Date of experience: Jan 05, 2026
Lorrainne Cuevas
Thank u for your services

5
Date of experience: Dec 11, 2025
Fred P.
Somewho I have been in 12 or so data…

Somewho I have been in 12 or so data breaches not one letter has made it to me. I have went to the DMV and had my ID done 3 times now. They have sent out 4 not one has made it to me. An employee that does not like me works for the UPS. Not sure which location but she is out of Vevay Indiana. I am also going through Identity theft and a lot of very person information has been leaked. I have contacted them and nothing has been done. It really needs to be looked into..

1
Date of experience: Jun 23, 2025
Vanessa Morgan
Just terrible. Avoid this service.

1) They are being late with delivery for more than 3 days from their estimated delivery, and the package did not arrive yet, so, it will be even more;2) They need more than 5 days to deliver a package to a distance less than 10 miles since the day the package arrived to their facility;3) They fail to provide tracking;

1
Date of experience: Jun 16, 2025
Wilbur
Another failed.Another Government run services.

No, it's not what went wrong. It's what is always the United States Postal Serice. Run by the government 1st wrong thing. Everything our government touches is corrupt. USPS no different. Bail out after bail out and still struggle with delivering mail , packages, ect. You call complain and you get an oh well, that sucks attitude. Untouchable just like the placed politicians.

1
Date of experience: May 18, 2025
Delia Morris
This Agency Is Unreliable

I'd like to know why a book that I ordered from Abebooks on April 24th still hasn't been delivered? The seller indicated that it was shipped, but when I tried tracking the package on the USPS website the message that keeps coming up is a label has not been created. Why? The package was supposed to arrive by May 14th. You can't even email them. Tracking number 92419903032611543400031736.

1
Date of experience: May 15, 2025
Good

usps 2 times I am very satisfied never disappointedOn April 8, 2024, my mother went to the post office to mail the N400 form along with the N648 i912 form to the USCIS immigration office in the state of Az. On April 9, 2024, the letter arrived safely at the USCIS immigration office the second time. My mother and I have an appointment on March 26, 2025 for our first US passport appointment. My mother paid extra for the expedited passport service. After 13 days, I received my US passport home intact and undamaged.

5
Date of experience: Mar 26, 2025

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  • USPS home page providing access to services, products, employment opportunities, and general agency information.

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