account.mypaymentvault.com

1
1 Based on 21 reviews

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21 Reviews

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Kelly Edwards
Waste of time. It would't work anywhere. I did get through to customer service chat. The first one t

Waste of time. It would't work anywhere. I did get through to customer service chat. The first one told me although it wouldn't work on Apple Pay it would work on Google Play so I kept trying, failed again so the next one told me to contact Google, who said it wasn't accepted. It's annoying enough it isn't accepted, but at least the customer service should know where it is/isn't accepted. Wasted hours to find this out and now just got money sitting on a card I can't use or transfer anywhere. I guess they're just collecting money and data...

1
Date of experience: Feb 03, 2026
Steve Weir
Unable to log into account. Customer service reset password, still not working. No unable to get a l

Unable to log into account. Customer service reset password, still not working.
No unable to get a live representative on the phone.
Multiple attempts on multiple dates.
Rewards cards cannot be accessed. Wondering if this is an isolated problem and also what happens to the funds that I cannot access

1
Date of experience: Jan 26, 2026
Sophia Sanders
Disappointing Gift Card Experience

I had a very disappointing experience with a gift card from my company. I couldn't use it and called the hotline to verify my address. Afterward, I was told that it was incomplete?! They couldn't activate the card, and I received no help. Customer service was extremely poor.

1
Date of experience: Dec 02, 2025
CiberiCraft
Fraudulent Activity

Fraudulent activity reported. I received a gift card from the company but couldn't use it. I called the hotline to verify my address, and after doing so, I was told it was incomplete?! They couldn't activate the card. Customer service was unhelpful, and my experience was very frustrating.

1
Date of experience: Dec 01, 2025
Eustace Brooks
Terrible Experience

This has been the worst experience I've ever had. It claims to provide benefits but only gives partial information and blocks every transaction I attempt.

1
Date of experience: Nov 22, 2025
Edison Baker
Avoid This Company

I strongly advise staying away from this company due to my awful experience.

1
Date of experience: Nov 22, 2025
Mindi Cook
Transaction Issues

I received a credit from my job, but the card was not accepted for purchases on a platform. I received a message saying, 'This transaction cannot be processed.' The payment seemed authorized but was blocked. After reading other reviews, it appears I'm not alone in this issue. If I had known, I would have chosen a different card.

1
Date of experience: Nov 07, 2025
SP63
Negative Experience

I would give negative stars if possible. This company is terrible, and I can't believe they're still operational. They've made it impossible to use my card, and despite multiple calls, they couldn't resolve the issue. It's a complete waste of time.

1
Date of experience: Nov 06, 2025
Minna C.
Avoid for Your Sanity

Anyone in the UK, please steer clear! I wish I had checked the reviews before redeeming my collection for a prepaid card. It was a nightmare trying to use it, as I was blocked by every retailer, both online and in-store. I finally managed to buy gift cards after numerous attempts. I hope this helps others who find themselves in a similar situation.

1
Date of experience: Oct 19, 2025
Ron Walker
Scam in Europe

This service is a scam in Europe. It might work in the US, but no retailers here accept it, either online or in-store, except for one major platform. Many employees received these cards, and only a few could use them, raising suspicions.

1
Date of experience: Oct 10, 2025

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