acuityscheduling.com

3.2
3.2 Based on 81 reviews

Online appointment scheduling software. Clients schedule appointments, pay, and complete intake forms online 24/7. Free signup!...

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Average Rating

3.2

/
5

81 Reviews

5 Star
41%
4 Star
14%
3 Star
7%
2 Star
5%
1 Star
33%

All Reviews

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Review Time

Ivy Patterson
Effective tool but limited in scope

I use this on multiple platforms. It works well for booking certain services, especially on legal service sites, but is not as effective on others. I tried it for a client's vacation rental site and had to switch to a different service due to its limited capabilities.

3
Date of experience: Jan 14, 2026
Performs well on some platforms

I use this on various platforms. It works quite well for scheduling specific services, like on a legal service site, but doesn't perform as well on others. I tried it for a client's vacation rental site and had to switch to another option because of its limited functionality.

3
Date of experience: Jan 13, 2026
ElGnomo
Charges for no bookings are unfair

If there are no bookings scheduled in a month, it seems unreasonable to charge for that month.

1
Date of experience: Jan 13, 2026
Troy F.
User-friendly and customizable!

It's very easy to navigate and tailor to my needs. My team really appreciates it.

5
Date of experience: Jan 13, 2026
Joey Foster
Essential for my business

I really enjoy this service. It syncs seamlessly with Apple calendars and has been perfectly reliable. I explored other options but chose this one for its extensive features. Initially, I had some setup questions and a minor issue with image size on my public sign-up page. The support team was responsive and provided excellent assistance.

5
Date of experience: Jan 13, 2026
Ezra
Flexible but with challenges

This service offers many flexible features that can address most needs. However, the user experience can be confusing, leading to mistakes. It's also tough to preview the customer experience in various areas. Navigating the interface can be quite challenging, as the organization is often unexpected. Given the price, I believe several enhancements are necessary.

3
Date of experience: Jan 13, 2026
Emma Novák
Good CRM!

It's easy to track daily tasks.

4
Date of experience: Jan 13, 2026
Patsy Foster
Enjoyable online scheduling

I appreciate online scheduling. It saves me time on calls with patients, and any errors are not my responsibility. Patients seem to book effortlessly, which is fun. This would be a 5-star review if not for the occasional issue of client accounts being hidden unexpectedly, requiring me to restore access.

4
Date of experience: Jan 13, 2026
Lorinda
Top-notch client booking platform!

This has greatly improved my client's booking experience. I can provide information for client viewing, clients can book their own sessions based on available packages, and they can pay deposits securely to confirm their sessions.

5
Date of experience: Jan 10, 2026
Cari Ross
Pricing is excessive

The cost is quite high. I'm planning to transition to a more affordable platform that offers similar features.

3
Date of experience: Jan 10, 2026

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Business Details

  • Online appointment scheduling software. Clients schedule appointments, pay, and complete intake forms online 24/7. Free signup!

  • language https://acuityscheduling.com

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