acumen-mortgages.co.uk

4.9
4.9 Based on 201 reviews

With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find some...

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Average Rating

4.9

/
5

201 Reviews

5 Star
92%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Filtered Reviews

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Review Time

customer
Great service

Natalie was approachable ,supportive throughout the process.

5
Date of experience: Jan 29, 2026
customer
Brilliant team very helpful would…

Brilliant team very helpful would definitely recommend!!

5
Date of experience: Jan 23, 2026
Toni Quinn
Consistent support

Lesley has been a consistent support over the years to me! She is always quick to respond and offers sound advice to help you make an informed decision. Would highly recommend 👌

5
Date of experience: Jan 22, 2026
Absolutely awful from start to finish

Absolutely awful from start to finish. Paul hadn’t a clue what he was doing and very nearly signed me up to a 5yr deal despite me asking for 2yrs. I started the process in Early Oct in order to have a remortgage in place before my deal ended in Jan. They failed to do this and I have to make a payment on the variable rate to the tune of an EXTRA £1000 on top of my usual payment. I was also told ‘don’t worry about the payment’ obviously I have to worry of if I am paying it! A real shame as the last time I used them they were good. Avoid Paul and Louis in Manchester

1
Date of experience: Jan 14, 2026
customer
Best experience

Best experience Thank you for everything ❤️

5
Date of experience: Jan 08, 2026
I had a fantastic time working with…

I had a fantastic time working with Natalie. She was readily available whenever I needed her and was always eager to make any necessary adjustments to secure the best deal possible for me. Her expertise and assistance in exploring various options were invaluable. The entire process was smooth, with no challenges that couldn't be overcome, and there was nothing that required improvement. I couldn't be happier with the experience—thank you!

5
Date of experience: Jan 04, 2026
Gamer
Helpful

Good advice, very helpful, go out of their way to make things easier and hassle free

4
Date of experience: Dec 22, 2025
customer
Professional advisor

Professional advisor, top quality company

5
Date of experience: Dec 19, 2025
Would highly recommend Natalie

Great experience, Natalie was available when I needed always willing make changes as many as were required to ensure I got the best deal. Very knowledgeable and helpful in calculating all options. Great experience all round nothing I needed was too difficult, nothing to improve either. Very pleased, thank you.

5
Date of experience: Dec 19, 2025
Hannah
Gerry & Dawn made my experience so easy…

Gerry & Dawn made my experience so easy and stress free and couldn’t have helped me morez

5
Date of experience: Dec 18, 2025

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Business Details

  • With over 25 years experience we know how to get the right Mortgage and Protection for you.

    Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market.

    We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else.


    (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)

    See more

  • email hello@acumen-mortgages.co.uk
  • call 01616881111
  • language https://acumen-mortgages.co.uk

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