acumen-mortgages.co.uk

4.9
4.9 Based on 201 reviews

With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find some...

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Average Rating

4.9

/
5

201 Reviews

5 Star
92%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Filtered Reviews

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Review Time

M Baby
Sony Manoj

Many thanks to Jake Brooks and team from Acumen! Jake was professional and supportive throughout the mortgage process, helping us secure our dream home.

5
Date of experience: Oct 30, 2025
Alexander
Cameron was excellent!

Cameron was perfect put our mind at ease. Helped us into our new home. Thank you

5
Date of experience: Oct 30, 2025
Ribenciuc Dumitru
I am very satisfied with their…

I am very satisfied with their services. The questions addressed to them were answered immediately and in a way that everyone could understand.

5
Date of experience: Oct 29, 2025
Dennis Osagie
Excellent support for a first-time buyer!

Acumen Mortgages made my first home buying experience so easy. The team was friendly, clear, and always quick to respond. They guided me through every step with patience and professionalism. I couldn’t have asked for better support.

5
Date of experience: Oct 27, 2025
customer
Experience was ok over all I just wish…

Experience was ok over all I just wish that communication was better. I’ve sent email- no answer. I’ve rang them - no call back.We eneded up getting a deal for 5 years instead of 3 which is ok ish but just wish that we could actually see the letter of offer before from the mortage advisor like we did with Better.co Dawn that works there is just very miserable and she should work on her customer service because if I was to rate it it would be 0. Overall was ok They’ve sorted it but I wish communication was better.

3
Date of experience: Oct 23, 2025
Chinwe
The mortgage adviser was accessible and…

The mortgage adviser was accessible and kept me informed about what I needed to do at all times. She made the process easier than I expected

5
Date of experience: Oct 17, 2025
Emily
Paul helped us every step of the way - highly recommended

We can’t recommend Paul Hodgson highly enough! From start to finish, his communication was absolutely amazing — always clear, prompt, and professional.He took the time to explain every step of the process in a way that was easy to understand, making what can be a stressful experience feel smooth and straightforward. Paul was proactive in finding us the best possible deal and kept us updated throughout, so we always felt confident and informed.Friendly, knowledgeable, and genuinely invested in helping his clients — we wouldn’t hesitate to use Paul again or recommend him to anyone looking for mortgage advice.

5
Date of experience: Oct 16, 2025
David Riley
I’ve used Acumen a few times over the…

I’ve used Acumen a few times over the last 28 years and found them to be very knowledgeable and efficient in their services.

5
Date of experience: Oct 13, 2025
Riha Balo
Very good service

Very good service, very helpful team

5
Date of experience: Oct 02, 2025
Emengilda Makombo
Well organised

Right on point and ontop of everything

5
Date of experience: Sep 30, 2025

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Business Details

  • With over 25 years experience we know how to get the right Mortgage and Protection for you.

    Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market.

    We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else.


    (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)

    See more

  • email hello@acumen-mortgages.co.uk
  • call 01616881111
  • language https://acumen-mortgages.co.uk

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