acumen-mortgages.co.uk

4.9
4.9 Based on 201 reviews

With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find some...

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Average Rating

4.9

/
5

201 Reviews

5 Star
92%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Filtered Reviews

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Review Time

Keya Johnson
Excellent customer service throughout a…

Excellent customer service throughout a very complex mortgage application

5
Date of experience: Dec 12, 2025
Chinyere
Good customer service

Good customer service

5
Date of experience: Dec 12, 2025
Tanya
Excellent service, straight forward mortgage advice

Efficient, knowledgable informative. Excellent smooth service, thank you

5
Date of experience: Dec 11, 2025
Sunday
Acumen mortgage is the best in terms of…

Acumen mortgage is the best in terms of customer service. The Staff are professional. They responded to enquiry on time, they offer range of options for customer satisfaction.

5
Date of experience: Dec 11, 2025
Catherine Hague
Amazing service

Amazing service

5
Date of experience: Dec 11, 2025
Sam Abbott
Easy to work with

4
Date of experience: Dec 08, 2025
MR MEHMET ALI AKBAS
Very good thanks

Very good thanks

5
Date of experience: Dec 08, 2025
customer
Mick (Acumen Mortgages) delivered…

Mick (Acumen Mortgages) delivered outstanding support in securing my mortgage offer, guiding me through each step with professionalism, clarity, and reassurance while using their extensive knowledge to find the most suitable options for my circumstances, ultimately making the entire process smooth, efficient, and far less overwhelming than I ever expected. Thank you very much.

5
Date of experience: Dec 08, 2025
Nimesh Fernando
My experience with Acumen has been truly exceptional

This was my first experience using Acumen Mortgages to purchase a property. I had no prior understanding of the mortgage process or the steps involved. However, I can confidently say that Acumen Mortgages exceeded my expectations by making the entire process exceptionally smooth and efficient.Natalie, your professionalism and courteous manner have been evident throughout the journey. You have truly been a teacher during this entire mortgage process. I sincerely appreciate your patience, clarity, and willingness to address all my questions.Dannielle and Stephanie, your explanations about the different insurance options helped me make the right decisions, and I truly appreciate your assistance. Thank you as well for your patience, especially when it took me a little longer to fully understand some of the policies.As this eight-month process comes to an end, I would like to express my gratitude to Acumen Mortgages for your consistent support and guidance. You have made this experience far simpler and more manageable than I had anticipated, especially with the convenience of being connected to services such as home insurance, life insurance, and more.I would highly recommend Acumen Mortgages to anyone seeking a streamlined, supportive, and professional mortgage advisory service.Kind regardsNimesh Fernando

5
Date of experience: Dec 02, 2025
Asif
Great help from Nigel Kerney.

5
Date of experience: Dec 01, 2025

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Business Details

  • With over 25 years experience we know how to get the right Mortgage and Protection for you.

    Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market.

    We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else.


    (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)

    See more

  • email hello@acumen-mortgages.co.uk
  • call 01616881111
  • language https://acumen-mortgages.co.uk

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