Review Time
A Star 5 Rating Company is A Door Management Company. I really enjoyed the Excellent and Friendly Services with the Mediator and Service Coordinator for the Property that I Lease from. All my concerns and issues that I reported was finalized in a timely manner and I really appreciate being with a property that truly concerned about the Tenants and care about the upkeep of their properties. Tom Martinez is a great Asset to this Company. I wish him much success in all he does with the Tenants under the properties he handles.
A Star 5 Rating Company is A Door Management Company. I really enjoyed the Excellent and Friendly Services with the Mediator and Service Coordinator for the Property that I Lease from. All my concerns and issues that I reported was finalized in a timely manner and I really appreciate being with a property that truly concerned about the Tenants and care about the upkeep of their properties. Tom Martinez is a great Asset to this Company. I wish him much success in all he does with the Tenants under the properties he handles.
It was a pleasure to work with Tom Martinez. He was happy to clarify and address any concerns I had whenever it came to my renewal offer. This is my first experience renewing with Adoor following a change in management last year, and I am happy to say that the process has been smoother and my overall experience much more positive this time around. Thank you so much for your help Tom!
I am extremely disappointed in Adoor Property Management and their handling of a serious emergency. Although I have been back and forth with them over ongoing deplorable plumbing issues since the beginning of my tenancy their most recents actions let’s me know they do not care about their tenants only receiving rental payments. I have been without power in my rental for five days (since Jan. 25 it is now Jan. 29) during extreme cold weather. Despite paying $1,245 in rent monthly and repeatedly contacting their office, I have been told daily that the issue has been “escalated” with no resolution.When I requested to speak with a manager or supervisor, the customer service representative hung up on me. This behavior is completely unacceptable.As a result of their inaction, I lost nearly $200 in groceries, and most importantly, my children and I were forced to sleep in our car in the driveway because the home was uninhabitable.This is not just poor customer service—this is a failure to provide basic, humane living conditions. I feel taken advantage of as a tenant who cannot afford to relocate immediately.I strongly caution anyone considering renting through this company to think carefully about how emergencies are handled.
Our stay at the house where we live here in Concord, NC has been wonderful. We have always received kind and prompt service from Adoor Management, especially during our lease renewal process with Mr. Tom Martinez. We will continue living here for a longer time because we are very comfortable and happy. Thank you.
I’ve been with this company for three years, after they acquired my contract from another provider. From the very beginning, they stepped in and immediately resolved issues the previous company had failed to address...no hesitation, no runaround.Any time I need a repair, it’s handled quickly and efficiently. I’m not sure how large their team is, but the gentleman who usually assists me, Tom M., is consistently outstanding. He’s thorough, attentive, and always goes above and beyond whenever I’ve faced a challenge.Even though I’ve never met anyone from the company in person, their care is unmistakable. They listen, they respond, and they treat my concerns with genuine importance. I truly feel like they care not just about me, but about my family and the community we live in.
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