Review Time
This company is not one I would recommend. Their staff is friendly, but when there are issues you’re kind of on your own. After paying for our property we requested access to take measurements, were provided an access code, then waited at the home for over an hour with out access and were then told that we would have to come back another day. If this is how a simple issue like a door lock is handled I cannot imagine how more serious issues are dealt with. Additionally, there are a lot of hidden fees, for example there is a charge to pay your rent every month, there is a charge to pay your deposit, there is an additional $20 fee monthly for the door lock. We haven’t even moved in and I’m already regretting choosing one of their properties.
Top Notch!! I had a snake in my backyard, and I reached out to Trista in the front office asking if this was something maintenance could help me with. Isaiah jumped into action, and within 7 minutes the snake was gone. I had a July move in, and I couldn’t be happier with my decision to live at Grace Meadows. FAST help when I needed it, and EXCEPTIONAL customer service.
We had such a wonderful experience from the moment we stopped in for information on the homes to signing the lease! Trista was our leasing agent and helped guide us through everything! She was super informative and always responded quickly. We highly recommend renting a home from this company!
Great service and support from Trista. She's always quick to reply and solve any potential issues before they even have the chance to become a problem. Ever since she arrived, things have been great. I hope she stays here for a while because we're lucky to have her.
I am a parent of three young children renting a home managed by Adoor Property Management in Humble, TX. On July 3, 2025, we reported visible mold growth and water intrusion in our home. It is now more than 60 days later, and no proper remediation has occurred. The only action taken by the company was spraying the visible mold, which did not address the underlying cause. The mold has already returned. Out of concern for our children’s health, we hired a licensed mold inspector and obtained a certified laboratory analysis. These reports confirmed extremely unsafe conditions: Indoor Penicillium/Aspergillus spore levels were 20–33 times higher than outdoors, with readings as high as 84,000 spores/m³ inside the home. Indoor humidity levels were measured at 66% throughout the home. The EPA recommends indoor humidity remain below 60% to prevent mold and bacteria growth. The inspector recommended full remediation by a licensed contractor, including removal of contaminated materials and repair of water intrusion sources. Despite receiving these professional reports, the leasing company dismissed our concerns and has not taken the required steps to fix the home. We are raising a baby and toddlers in this environment. Mold and high humidity are known to trigger asthma, allergies, skin irritation, and other health issues—especially in children. The air inside our home has been verified as unsafe, yet we have been told the home is not considered “uninhabitable.” We feel trapped in a lease for a house that is actively harming our family’s health. Resolution Sought: Immediate release from our lease without penalty. Return of our security deposit and any prepaid rent. We have given the leasing company over two months to address these serious issues, and they have not taken meaningful action. We are filing this BBB complaint so there is a public record of their failure to provide safe housing and their disregard for both professional findings and our children’s health.
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