carringtondean.com

4.8
4.8 Based on 101 reviews

Carrington Dean provides free and impartial debt advice to people living in Scotland. We specialise in Trust Deeds and the Debt Arrangement Scheme (DAS), and have helped over 45,000 individuals take steps toward managing their debt....

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Average Rating

4.8

/
5

101 Reviews

5 Star
92%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
4%

All Reviews

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Review Time

Adrian Morgan-Cliff
The Advisor Toni Jay Knox was very Polite & Helpful & Curteous. It was very easy to talk with her ab

The Advisor Toni Jay Knox was very Polite & Helpful & Curteous. It was very easy to talk with her about my account & she put me at ease, as sometimes I find myself getting nervous having to talk about my situation.
Thank You Very Much.

5
Date of experience: Feb 24, 2026
Thomas mcconnell
Great service

I have to call every month to have a payment break applied as I need to support my wife at home and can’t work. This can be a frustrating phone call and after sending in my proof of income it can take several days for it to be applied. Today i spoke to jacqui mc kinnon and had it sorted and applied in under 5 minutes. She knew fully what was needed done and done it swiftly and politely.

5
Date of experience: Feb 24, 2026
Adrian Morgan-Cliff
The Advisor Toni Jay Knox was very…

The Advisor Toni Jay Knox was very Polite & Helpful & Curteous. It was very easy to talk with her about my account & she put me at ease, as sometimes I find myself getting nervous having to talk about my situation. Thank You Very Much.

5
Date of experience: Feb 24, 2026
Bernadette
Very helpful and understanding at a…

Very helpful and understanding at a very stressful time in my life

5
Date of experience: Feb 23, 2026
Amy Thomson
Good Customer Service

The woman I spoke with was very helpful and managed to direct me in what my next steps are. Really good customer service, could tell she was was happy to help. Call wait time of 25 mins before getting through to her was a little annoying but she was very fast.

5
Date of experience: Feb 23, 2026
Nicola
Spoken with Charles this morning very…

Spoken with Charles this morning very helpful with my enquiry pleasant to speak to

5
Date of experience: Feb 21, 2026
James Grant
Thank you Charlie

Spoke with Charlie this morning. Very helpful and made the process extremely easy. Really appreciate the support and resolving my issue professionally and within a couple minutes. Thanks again.

5
Date of experience: Feb 21, 2026
Evelyn Dey
I phoned and spoke to Nicola McWhinnie…

I phoned and spoke to Nicola McWhinnie and she was very helpful , she explained everything to me and made me feel so much better . I can’t thank her enough .

5
Date of experience: Feb 20, 2026
adam harrower
Jackie was really helpful and always a…

Jackie was really helpful and always a pleasure to hear a Scottish voice over the phone!!

5
Date of experience: Feb 20, 2026
Consumer
So helpful and a weight lifted

So helpful and a weight lifted

5
Date of experience: Feb 20, 2026

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