airoasis.com

4.5
4.5 Based on 392 reviews

...

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Average Rating

4.5

/
5

392 Reviews

5 Star
80%
4 Star
7%
3 Star
3%
2 Star
4%
1 Star
6%

Filtered Reviews

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Review Time

customer service

The emails with customer service were extremely helpful.

5
Date of experience: Dec 05, 2024
Jan Hughes
Ease of shopping.

Ease of shopping.

5
Date of experience: Dec 05, 2024
Derkapaco
Ease of shopping.

Ease of shopping.

5
Date of experience: Dec 05, 2024
CW66
There wasn’t a whole lot of information…

There wasn’t a whole lot of information on humidifiers. I would’ve had liked to had more information on how to clean them thoroughly.

4
Date of experience: Dec 05, 2024
Jayne Brooks
I noticed the prices went up on their…

I noticed the prices went up on their aircleaners, so I asked if I could buy it for the same price as the ones I bought from them previously and they gave me an extra 15%off of the already sale price so I was able to buy it for almost the same price :)

5
Date of experience: Dec 05, 2024
Tara C.
customer service

The emails with customer service were extremely helpful.

5
Date of experience: Dec 05, 2024
Cwichelm Wilson
Great Customer Service

I inadvertently double ordered, but didn’t have the time to try and cancel the redundant order. The next day Air Oasis took the time and effort on thier own recognizance to call and check to see if it was in error. Wonderful to do business with a company so proactive.

5
Date of experience: Dec 04, 2024
Richie C.
Great Customer Service

I inadvertently double ordered, but didn’t have the time to try and cancel the redundant order. The next day Air Oasis took the time and effort on thier own recognizance to call and check to see if it was in error. Wonderful to do business with a company so proactive.

5
Date of experience: Dec 04, 2024
Cecilia
Much appreciation for very patient, pleasant yet knowledgeable "real human" customer service reps on

1. I was so elated about being able to find a replacement cell for 3 air purifiers purchased in 2014. They were no longer needed in 2017 and were put in storage. I needed them now, 10 years after having purchase them, and decided to look for replacement cells since mine had never been changed. 2. I needed advice about cleaning and replacing the cells and was helped by a kind and knowledgeable customer service representative who took the time to explain things in detail, one concern after another. 3. I was very grateful for being able to take advantage of your generous discount. 4. I absolutely loved that shipping was free. 5. I was happy to read more about how the air purifiers operate and what made yours different from others. 6. It was not at all difficult find exactly what I was looking for.

5
Date of experience: Dec 03, 2024
Janey Cook
Your air purifier that I bought is…

Your air purifier that I bought is great and I had an issue with resetting the dial after I put in a new filter. Your help team figured that out beautifully for me. Thanks for the great service!

5
Date of experience: Dec 03, 2024

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